Senior Application Analyst

Abbott

. Perform business systems design and configuration, upgrades, and improvements for assigned technology platforms .

Posted 9/17/2026full-timeRemote • United StatesSenior💰 $78,000 - $156,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business systems design, configuration, and support within healthcare technology platforms, with a focus on improving workflows and user experience. Proficient in leading cross-functional teams and mentoring junior analysts while ensuring compliance with quality management standards.

Highest-signal resume keywords

Business Systems DesignEpic Software CertificationPatient Identification WorkflowsAgile Delivery MethodologiesApplication Support

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Technology Solutions DevelopmentSystem ConfigurationImpact AnalysisWorkflow DesignTroubleshootingPerformance ImprovementApplication TestingProject LeadershipDocumentationEnd-User Support

Soft Skills

Analytical SkillsProblem-SolvingOrganizational SkillsInterpersonal SkillsCommunication Skills

Tools & Technologies

CRMMyChartPatient RegistrationLab Order Entry

Certifications & Qualifications

Epic Professional Billing CertificationEpic Software Application Certification

Industry Keywords

HealthcareBiotechnologyRevenue CycleCross-Functional TeamsQuality Management System

About the role

Key responsibilities & impact

Perform business systems design and configuration, upgrades, and improvements for assigned technology platforms
Serve as primary support contact for application end-users
Identify and resolve application issues and issues affecting other application teams
Perform impact analysis of desired changes
Build and test system changes
Identify platform performance improvements and opportunities to enable business processes and requirements
Lead estimation of enhancement and support requests
Guide workflow design, configure and test system changes, and analyze technical issues
Liaise with business systems stakeholders and software vendor implementation staff
Develop understanding of operational needs and improve business workflows through technology
Participate in training and work with end users
Troubleshoot problems and questions
Provide end-user support for tracked issues
Review project and issue status with project leadership
Assign or delegate configuration and other activities to Application Analysts or Managed Services team members
Act as delegate for the Applications Manager during incident or problem resolution
Mentor junior analysts and provide peer leadership
Lead internal process design and documentation for continuous IT improvement
Work within cross-functional teams and communicate with project leadership, subject matter experts, and key stakeholders
Uphold company mission, values, and Quality Management System policies and procedures

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Management Information Systems or related field; or high school degree/general education diploma and 4 years of relevant experience in lieu of Bachelor’s degree
5+ years of experience developing or configuring technology solutions in an application analyst or project delivery role
Subject Matter Expert in one or more of: patient identification workflows in the healthcare setting, revenue cycle, CRM & MyChart, Patient Registration, or lab order entry
Possession of or ability to obtain relevant Epic software application(s) certification within 8 weeks of hire
Authorization to work in the United States without sponsorship
Demonstrated ability to perform the Essential Duties with or without accommodation
Preferred: applicable certifications, preferably Epic Professional Billing
Preferred: professional working knowledge in Health Care or Biotechnology
Preferred: professional working knowledge with agile delivery methodologies
Ability to work normal business hours and on-call, with potential for nights and weekends
Ability to travel approximately 5% of working time
Ability to lift up to 10 pounds for approximately 5% of a typical working day
Ability to work in front of a computer screen and/or perform typing for approximately 90% of a typical working day
Ability to comply with applicable personal protective equipment requirements
Strong analytical, problem-solving, organizational, interpersonal, and communication skills
Ability to work in a cross-functional and complex matrix environment
Ability to learn new software applications and adapt to change
Regular and reliable attendance

Benefits

Comp & perks

Remote work arrangement (United States of America: Remote; Individual Office Exception Approved)
Opportunity to work on cancer diagnostics and life-changing healthcare technologies
Mentorship and leadership opportunities
Equal employment opportunity