Senior Application Analyst

Abbott

. Work on business systems design and configuration, upgrades, and improvements for assigned technology platforms .

Posted 10/12/2026full-timeRemote • United StatesSenior💰 $78,000 - $156,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business systems design and configuration, with a strong focus on healthcare technology solutions. Proven ability to lead application support, mentor junior analysts, and enhance workflows through effective technology implementation.

Highest-signal resume keywords

Business Systems DesignEpic Software Application CertificationApplication SupportHealthcare Technology SolutionsAgile Delivery Methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Application ConfigurationImpact AnalysisSystem TestingWorkflow DesignTroubleshootingPerformance ImprovementProject DeliveryPatient Identification WorkflowsRevenue Cycle ManagementLab Order Entry

Soft Skills

MentoringCommunicationCollaborationProblem SolvingLeadership

Tools & Technologies

MyChartCRMTracking SystemsQuality Management System

Certifications & Qualifications

Epic CertificationsEpic Cheers CertificationEpic MyChart CertificationEpic Care Everywhere Certification

Industry Keywords

HealthcareLife SciencesBiotechnologyPatient RegistrationCross-Functional Team

About the role

Key responsibilities & impact

Work on business systems design and configuration, upgrades, and improvements for assigned technology platforms
Serve as a primary support contact for application end-users
Identify and resolve application issues and issues impacting other application teams
Perform impact analysis of desired changes
Build and test system changes
Identify platform performance improvements and opportunities to enable business processes and requirements
Lead estimation of enhancement or support requests
Guide workflow design, configure and test system changes, and analyze technical issues
Liaise with business stakeholders and software vendor implementation staff
Develop understanding of operational needs and improve workflows through technology
Participate in training and work with end users
Troubleshoot problems and questions
Provide end-user support through tracking systems
Review project and issue status with project leadership
Assign or delegate configuration and other activities to Application Analysts or Managed Services team members
Act as delegate for the Applications Manager during incident or problem resolution
Mentor junior analysts and provide peer leadership
Lead internal process design and documentation for continuous IT improvement
Uphold company mission and values and comply with the Quality Management System
Work within a cross-functional team and communicate with project leadership, subject matter experts, and key stakeholders

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Management Information Systems or related field; or high school degree/general education diploma and 4 years of relevant experience in lieu of Bachelor’s degree
5+ years of experience developing or configuring technology solutions, either in an application analyst or project delivery role
Subject Matter Expert in one or more of: patient identification workflows in the healthcare setting, revenue cycle, CRM & MyChart, Patient Registration, or lab order entry
Possession of or ability to obtain relevant Epic software application(s) certification within 8 weeks of hire
Authorization to work in the United States without sponsorship
Demonstrated ability to perform the Essential Duties with or without accommodation
Preferred: applicable Epic certifications, especially Epic Cheers, MyChart, and Care Everywhere
Experience configuring business systems software in a life sciences, health care, or related industry
Professional working knowledge in Health Care or Biotechnology
Professional working knowledge with agile delivery methodologies
Ability to work within normal business hours and on-call, with potential for nights and weekends
Ability to travel approximately 5% of working time
Ability to lift up to 10 pounds for approximately 5% of a typical working day
Ability to work in front of a computer screen and/or perform typing for approximately 90% of a typical working day
Ability to comply with applicable personal protective equipment requirements

Benefits

Comp & perks

Equal employment opportunity protections
Standard work shift
Remote work arrangement
Travel approximately 5% of working time