Senior Application Analyst

Abbott

. Lead estimation of enhancement or support requests .

Posted 9/17/2026full-timeRemote • United StatesSenior💰 $78,000 - $156,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in application analysis and configuration, with a strong focus on patient identification workflows and revenue cycle management in healthcare. Proven ability to lead process design, provide end-user support, and mentor junior analysts while ensuring compliance with quality management systems.

Highest-signal resume keywords

Application AnalysisEpic Software CertificationPatient Identification WorkflowsAgile Delivery MethodologiesEnd-User Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Application ConfigurationWorkflow DesignTechnical Issue AnalysisSystem ChangesImpact Analysis

Soft Skills

MentoringCommunicationProblem-SolvingCollaboration

Tools & Technologies

Epic SoftwareCRMMyChart

Certifications & Qualifications

Epic Professional Billing Certification

Industry Keywords

HealthcareBiotechnologyRevenue CyclePatient RegistrationLab Order Entry

About the role

Key responsibilities & impact

Lead estimation of enhancement or support requests
Guide workflow design, configure and test system changes, and analyze technical issues
Liaise with business systems stakeholders and software vendor implementation staff
Develop understanding of operational needs and identify workflow improvement opportunities through technology
Participate in training and work with end users
Troubleshoot problems and questions
Provide end-user support for issues entered into tracking systems
Review project and issue status with project leadership
Assign or delegate configuration and other activities to Application Analysts or Managed Services team members
Act as delegate for the Applications Manager for incident or problem resolution
Mentor junior analysts and provide peer leadership
Lead internal process design and documentation for continuous IT improvement
Perform business systems design and configuration, upgrades, improvements, impact analysis, and system changes for assigned technology platforms
Act as primary support contact for application end users and identify and resolve application issues
Work within cross-functional teams and communicate with project leadership, subject matter experts, and key stakeholders
Support and comply with the company’s Quality Management System policies and procedures

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Management Information Systems or related field; or high school degree/general education diploma and 4 years of relevant experience in lieu of Bachelor’s degree
5+ years of experience developing or configuring technology solutions in an application analyst or project delivery role
Subject Matter Expert in one or more of: patient identification workflows in the healthcare setting, revenue cycle, CRM & MyChart, Patient Registration, or lab order entry
Possession of or ability to obtain relevant Epic software application(s) certification within 8 weeks of hire
Authorization to work in the United States without sponsorship
Ability to perform essential duties with or without accommodation
Preferred: applicable certifications, with preference for Epic Professional Billing
Preferred: professional working knowledge in Health Care or Biotechnology
Preferred: professional working knowledge with agile delivery methodologies
Ability to work normal business hours and on-call, with potential for nights and weekends
Ability to travel approximately 5% of working time
Ability to lift up to 10 pounds for approximately 5% of a typical working day
Ability to work in front of a computer screen and/or type for approximately 90% of a typical working day
Ability to comply with applicable personal protective equipment requirements

Benefits

Comp & perks

Remote work arrangement (Individual Office Exception Approved)
Ability to work remotely from the United States
Equal employment opportunity protections