Senior Application Analyst

Abbott

. Lead estimation of enhancement or support requests .

Posted 10/30/2026full-timeRemote • Illinois • United StatesSenior💰 $78,000 - $156,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in application analysis and project delivery, with a strong focus on enhancing business workflows through technology improvements. Proficient in liaising with stakeholders and providing end-user support while adhering to quality management standards.

Highest-signal resume keywords

Application Analyst ExperienceEpic Software CertificationPatient Identification WorkflowsAgile Delivery MethodologiesBusiness Workflow Design

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technology Solution DevelopmentSystem ConfigurationTechnical Issue AnalysisWorkflow DesignEnd-User Support

Soft Skills

MentoringProblem SolvingFlexibilityCollaborationCommunication

Tools & Technologies

Epic PreludeEpic IdentityEpic EligibilityCRMMyChart

Certifications & Qualifications

Epic Software Application CertificationRelevant Certifications

Industry Keywords

HealthcareBiotechnologyRevenue CyclePatient RegistrationLab Order Entry

About the role

Key responsibilities & impact

Lead estimation of enhancement or support requests
Guide workflow design, configure and test system changes, and analyze technical issues
Liaise with business systems stakeholders and software vendor implementation staff
Align business needs with delivery of systems changes
Develop understanding of operational needs and set direction for organizational workflows
Identify opportunities to improve business workflows through technology improvements
Participate in training and work with end users
Troubleshoot problems and questions
Provide end-user support for issues entered into tracking systems
Review project and issue status with project leadership
Assign or delegate configuration and other activities to Application Analysts or Managed Services team members
Act as delegate for the Applications Manager during incident or problem resolution
Mentor peers and junior analysts and provide leadership in problem solving
Lead internal process design and documentation for continuous IT improvement
Work within cross-functional teams and complex matrix environments
Support and comply with the company’s Quality Management System policies and procedures
Maintain regular and reliable attendance
Demonstrate flexibility with changing end-user business needs
Operate telephone system, computer keyboard, and printer
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Management Information Systems or related field; or high school degree/general education diploma and 4 years of relevant experience in lieu of Bachelor’s degree
5+ years of experience developing or configuring technology solutions in an application analyst or project delivery role
Subject Matter Expert in one or more of: patient identification workflows in healthcare, revenue cycle, CRM & MyChart, Patient Registration, or lab order entry
Possession of or ability to obtain relevant Epic software application(s) certification within 8 weeks of hire
Authorization to work in the United States without sponsorship
Ability to perform essential duties with or without accommodation
Applicable certifications preferred, especially Epic Prelude, Epic Identity, and Epic Eligibility (RTE)
Professional working knowledge in Health Care or Biotechnology preferred
Professional working knowledge with agile delivery methodologies preferred
Ability to work normal business hours and on-call, potentially nights and weekends
Ability to travel approximately 5% of working time
Ability to lift up to 10 pounds for approximately 5% of a typical working day
Ability to work in front of a computer screen and/or perform typing for approximately 90% of a typical working day
Ability to comply with applicable personal protective equipment requirements

Benefits

Comp & perks

Ability to obtain relevant Epic software application(s) certification within 8 weeks of hire
Potential for on-call work with nights and weekends
Equal employment opportunity protections