Senior Application Analyst

Abbott

. Perform business systems design and configuration, upgrades, and improvements for assigned technology platforms .

Posted 9/18/2026full-timeRemote • United StatesSenior💰 $78,000 - $156,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business systems design, configuration, and support within healthcare technology platforms, with a focus on patient identification workflows and revenue cycle management. Proven ability to mentor junior analysts and lead cross-functional teams in enhancing application performance and workflow efficiency.

Highest-signal resume keywords

Business Systems DesignEpic Software CertificationPatient Identification WorkflowsAgile Delivery MethodologiesApplication Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technology ConfigurationSystem AnalysisWorkflow DesignApplication DevelopmentPerformance Improvement

Soft Skills

Problem-SolvingAnalytical SkillsOrganizational SkillsInterpersonal SkillsCommunication Skills

Tools & Technologies

Epic PreludeEpic IdentityEpic EligibilityCRMMyChart

Certifications & Qualifications

Epic Software CertificationRelevant Epic Certifications

Industry Keywords

HealthcareBiotechnologyRevenue CyclePatient RegistrationLab Order Entry

About the role

Key responsibilities & impact

Perform business systems design and configuration, upgrades, and improvements for assigned technology platforms
Serve as primary support contact for application end-users and identify and resolve application issues
Analyze impacts of desired changes, build and test system changes, and identify platform performance improvements
Mentor junior analysts, support questions, and delegate activities to other analysts
Lead estimation of enhancement and support requests
Guide workflow design, configure and test system changes, and analyze technical issues
Liaise with business systems stakeholders and software vendor implementation staff
Identify opportunities to improve business workflows through technology
Participate in training and work with end users
Troubleshoot problems and questions
Provide end-user support for tracked issues
Review project and issue status with project leadership
Assign or delegate configuration and other activities to Application Analysts or Managed Services team members
Act as delegate for Applications Manager during incident or problem resolution
Lead internal process design and documentation for continuous IT improvement
Work within cross-functional teams and communicate with project leadership, subject matter experts, and key stakeholders
Support and comply with the company’s Quality Management System policies and procedures
Uphold company mission and values

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Management Information Systems or related field; or high school degree/general education diploma and 4 years of relevant experience in lieu of Bachelor’s degree
5+ years of experience developing or configuring technology solutions in an application analyst or project delivery role
Subject Matter Expert in one or more of: patient identification workflows in the healthcare setting, revenue cycle, CRM & MyChart, Patient Registration, or lab order entry
Possession of or ability to obtain relevant Epic software application(s) certification within 8 weeks of hire
Authorization to work in the United States without sponsorship
Demonstrated ability to perform the Essential Duties with or without accommodation
Applicable certifications preferred, especially Epic Prelude, Epic Identity, and Epic Eligibility (RTE)
Professional working knowledge in Health Care or Biotechnology preferred
Professional working knowledge with agile delivery methodologies preferred
Ability to work normal business hours and on-call, with potential for nights and weekends
Ability to travel approximately 5% of working time
Ability to operate telephone system, computer keyboard, and printer
Ability to lift up to 10 pounds for approximately 5% of a typical working day
Ability to work in front of a computer screen and/or perform typing for approximately 90% of a typical working day
Ability to comply with applicable personal protective equipment requirements
Strong problem-solving, analytical, organizational, interpersonal, and communication skills
Ability to work in a cross-functional and complex matrix environment
Ability to learn new software applications and adapt to change

Benefits

Comp & perks

Ability to work remotely (United States of America: Remote)
Potential for flexible on-call scheduling, including nights and weekends
Equal employment opportunity protections