Senior Application Analyst

Abbott

. Work on business systems design and configuration, upgrades, and improvements for assigned technology platforms .

Posted 10/12/2026full-timeRemote • United StatesSenior💰 $78,000 - $156,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business systems design and configuration, with a strong focus on healthcare technology solutions. Proven ability to mentor junior analysts and lead cross-functional teams in enhancing workflows and application performance.

Highest-signal resume keywords

Business Systems DesignEpic Software Application CertificationPatient Identification WorkflowsAgile Delivery MethodologiesApplication Support and Troubleshooting

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Technology Solutions ConfigurationImpact AnalysisSystem Change TestingWorkflow DesignApplication Issue Resolution

Soft Skills

MentoringCommunicationProblem-SolvingCollaborationDelegation

Tools & Technologies

Epic MyChartCRM SystemsPatient Registration SystemsLab Order Entry Systems

Certifications & Qualifications

Epic Cheers CertificationEpic Care Everywhere Certification

Industry Keywords

HealthcareLife SciencesRevenue CycleQuality Management SystemContinuous IT Improvement

About the role

Key responsibilities & impact

Work on business systems design and configuration, upgrades, and improvements for assigned technology platforms
Serve as a primary support contact for application end-users
Identify and resolve application issues and issues impacting other application teams
Perform impact analysis of desired changes
Build and test system changes
Identify platform performance improvements and opportunities to enable business processes and requirements
Mentor junior analysts and support or delegate activities to other analysts
Lead estimation of enhancement or support requests
Guide workflow design, configure and test system changes, and analyze technical issues
Liaise with business stakeholders and software vendor implementation staff
Develop understanding of operational needs and improve workflows through technology
Participate in training and work with end users
Troubleshoot problems and questions
Provide end-user support for issues entered into tracking systems
Review project and issue status with project leadership
Delegate configuration and other activities to Application Analysts or Managed Services team members
Act as delegate for the Applications Manager during incident or problem resolution
Lead internal process design and documentation for continuous IT improvement
Uphold company mission, values, and Quality Management System policies and procedures
Work within cross-functional teams and communicate with project leadership, subject matter experts, and key stakeholders
Maintain regular and reliable attendance

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Management Information Systems or related field; or high school degree/general education diploma and 4 years of relevant experience in lieu of Bachelor’s degree
5+ years of experience developing or configuring technology solutions, either in an application analyst or project delivery role
Subject Matter Expert in one or more of: patient identification workflows in the healthcare setting, revenue cycle, CRM & MyChart, Patient Registration, or lab order entry
Possession of or ability to obtain relevant Epic software application(s) certification within 8 weeks of hire
Authorization to work in the United States without sponsorship
Demonstrated ability to perform the Essential Duties of the position with or without accommodation
Applicable Epic certifications preferred, especially Epic Cheers, MyChart, and Care Everywhere
Experience configuring business systems software in a life sciences, health care, or related industry preferred
Professional working knowledge in Health Care or Biotechnology preferred
Professional working knowledge with agile delivery methodologies preferred
Ability to work within normal business hours and on-call, with potential for nights and weekends
Ability to travel approximately 5% of working time
Ability to lift up to 10 pounds for approximately 5% of a typical working day
Ability to work in front of a computer screen and/or perform typing for approximately 90% of a typical working day
Ability to comply with applicable personal protective equipment requirements

Benefits

Comp & perks

Equal employment opportunity protections
Ability to work with or without accommodation
Standard work shift