Senior Application Analyst

Abbott

. Lead estimation of enhancement and support requests .

Posted 9/17/2026full-timeRemote • United StatesSenior💰 $78,000 - $156,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in application analysis and project delivery, with a strong focus on patient identification workflows, revenue cycle management, and Epic software applications. Proven ability to lead cross-functional teams, mentor junior analysts, and drive continuous improvement in IT processes.

Highest-signal resume keywords

Application AnalysisEpic Software CertificationAgile Delivery MethodologiesPatient Identification WorkflowsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technology Solution DevelopmentSystem ConfigurationWorkflow DesignTechnical Issue AnalysisEnd-User SupportProject Status ReviewDocumentationQuality Management System ComplianceData AnalysisSoftware Application Adaptation

Soft Skills

Analytical SkillsOrganizational SkillsInterpersonal SkillsCommunication SkillsMentoring

Tools & Technologies

Tracking SystemsComputer KeyboardTelephone SystemPrinter

Certifications & Qualifications

Epic Software Application CertificationEpic Professional Billing Certification

Industry Keywords

Health CareBiotechnologyRevenue CycleCRMMyChartPatient RegistrationLab Order Entry

About the role

Key responsibilities & impact

Lead estimation of enhancement and support requests
Guide workflow design, configure and test system changes, and analyze technical issues
Liaise with business systems stakeholders and software vendor implementation staff
Analyze impact of desired changes and identify platform performance and business-process improvement opportunities
Develop understanding of operational needs to guide organizational workflows
Participate in training and work with end users
Troubleshoot problems and questions
Provide end-user support through tracking systems
Review project and issue status with project leadership
Assign or delegate configuration and other activities to Application Analysts or Managed Services team members
Act as delegate for the Applications Manager during incident or problem resolution
Mentor junior analysts and peers, and provide leadership in problem-solving
Lead internal process design and documentation for continuous IT improvement
Support and comply with the company’s Quality Management System policies and procedures
Work within cross-functional teams and communicate with project leadership, subject matter experts, and key stakeholders
Uphold company mission and values

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Management Information Systems or related field; or high school degree/general education diploma and 4 years of relevant experience in lieu of Bachelor’s degree
5+ years of experience developing or configuring technology solutions in an application analyst or project delivery role
Subject Matter Expert in one or more of: patient identification workflows in the healthcare setting, revenue cycle, CRM & MyChart, Patient Registration, or lab order entry
Possession of or ability to obtain relevant Epic software application(s) certification within 8 weeks of hire
Authorization to work in the United States without sponsorship
Ability to work normal business hours and on-call, with potential for nights and weekends
Ability to travel approximately 5% of working time
Ability to perform essential duties with or without accommodation
Professional working knowledge in Health Care or Biotechnology
Professional working knowledge with agile delivery methodologies
Applicable certifications preferred, especially Epic Professional Billing
Strong analytical, problem-solving, organizational, interpersonal, and communication skills
Ability to work in cross-functional and complex matrix environments
Ability to learn new software applications and adapt to changing needs
Ability to operate telephone system, computer keyboard, and printer
Ability to lift up to 10 pounds for approximately 5% of a typical working day
Ability to work at a computer screen and/or type for approximately 90% of a typical working day
Ability to comply with applicable personal protective equipment requirements

Benefits

Comp & perks

Remote work arrangement (Individual Office Exception Approved)
Equal employment opportunity protections
Potential for professional mentorship and development through mentoring and training activities