Senior Application Analyst

Abbott

. Lead estimation of enhancement or support requests .

Posted 9/23/2026full-timeRemote • United StatesSenior💰 $78,000 - $156,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in configuring technology solutions and improving business workflows in healthcare settings, with a strong focus on patient identification workflows and revenue cycle management. Possesses leadership skills to mentor peers and manage cross-functional teams effectively.

Highest-signal resume keywords

Epic Software Application CertificationPatient Identification WorkflowsRevenue Cycle ManagementAgile Delivery MethodologiesBusiness Systems Configuration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technology Solution DevelopmentSystem ConfigurationWorkflow DesignTechnical Issue AnalysisEnd-User Support

Soft Skills

MentoringProblem SolvingCommunicationCollaborationLeadership

Tools & Technologies

Epic MyChartEpic CheersCare EverywhereBusiness Systems Software

Certifications & Qualifications

Epic Software Application Certification

Industry Keywords

HealthcareLife SciencesBiotechnologyQuality Management SystemPatient Registration

About the role

Key responsibilities & impact

Lead estimation of enhancement or support requests
Guide workflow design, configure and test system changes, and analyze technical issues
Liaise with business systems stakeholders and software vendor implementation staff
Identify opportunities to improve business workflows through technology
Participate in training and work with end users
Troubleshoot problems and questions
Provide end-user support for issues entered into tracking systems
Review project and issue status with project leadership
Assign or delegate configuration and other activities to Application Analysts or Managed Services team members
Act as delegate for the Applications Manager for incident or problem resolution
Mentor peers and junior analysts and provide leadership in solving problems
Lead internal process design and documentation for continuous improvement
Support and comply with the company’s Quality Management System policies and procedures
Work within cross-functional teams and communicate with project leadership, subject matter experts, and key stakeholders
Work normal business hours and on-call shifts, including potential nights and weekends
Travel approximately 5% of working time

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Management Information Systems or related field; or high school degree/general education diploma and 4 years of relevant experience in lieu of Bachelor’s degree
5+ years of experience developing or configuring technology solutions, either in an application analyst or project delivery role
Subject Matter Expert in one or more of: patient identification workflows in the healthcare setting, revenue cycle, CRM & MyChart, Patient Registration, or lab order entry
Possession of or ability to obtain relevant Epic software application(s) certification within 8 weeks of hire
Authorization to work in the United States without sponsorship
Applicable Epic certifications preferred, especially Epic Cheers, MyChart, and Care Everywhere
Experience configuring business systems software in a life sciences, health care, or related industry preferred
Professional working knowledge in Health Care or Biotechnology preferred
Professional working knowledge with agile delivery methodologies preferred
Ability to perform essential duties with or without accommodation
Ability to work normal business hours and on-call, with potential for nights and weekends
Ability to travel approximately 5% of working time
Ability to lift up to 10 pounds for approximately 5% of a typical working day
Ability to work in front of a computer screen and/or perform typing for approximately 90% of a typical working day
Ability to comply with applicable personal protective equipment requirements