Senior Application Analyst – Epic Beaker/EpicCare Link

Abbott

. Lead estimation of enhancement or support requests .

Posted 9/29/2026full-timeRemote • United StatesSenior💰 $78,000 - $156,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in configuring and supporting Epic applications, with a strong focus on workflow optimization and end-user support. Proven ability to lead cross-functional teams and mentor junior analysts while ensuring compliance with quality management standards.

Highest-signal resume keywords

Epic Application ConfigurationWorkflow OptimizationEnd-User SupportProject LeadershipMentoring Junior Analysts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Application AnalysisTechnical Issue TroubleshootingSystem Change TestingWorkflow DesignPatient Identification WorkflowsRevenue Cycle ManagementCRM & MyChartPatient RegistrationLab Order EntryEpic Workflow Configuration

Soft Skills

CommunicationProblem SolvingTeamworkLeadershipAccountability

Tools & Technologies

Epic SoftwareQuality Management SystemTracking Systems

Certifications & Qualifications

Epic Beaker CPEpicCare LinkEpic GenomicsEpic AuraEpic Beaker APEpic AmbulatoryEpic Orders

Industry Keywords

HealthcareClinical Laboratory OperationsPathologyGeneticsOncologyLife SciencesReference Laboratory

About the role

Key responsibilities & impact

Lead estimation of enhancement or support requests
Guide workflow design, configure and test system changes, and analyze technical issues
Liaise with business systems stakeholders and software vendor implementation staff
Develop understanding of operational needs and identify workflow improvement opportunities through technology
Participate in training and work with end users
Troubleshoot problems and questions
Provide end-user support for issues entered into tracking systems
Review project and issue status with project leadership
Assign or delegate configuration and other activities to Application Analysts or Managed Services team members
Act as delegate for Applications Manager for incident or problem resolution
Mentor junior analysts and peers, and provide leadership in problem solving
Lead internal process design and documentation for continuous IT improvement
Work within cross-functional teams and communicate with project leadership, subject matter experts, and stakeholders
Support and comply with the company Quality Management System policies and procedures
Uphold company mission and values, accountability, innovation, integrity, quality, and teamwork

Requirements

What you’ll need

Bachelor's degree in Computer Science, Management Information Systems or related field; or high school degree/general education diploma and 4 years of relevant experience in lieu of Bachelor's degree
5+ years of experience developing or configuring technology solutions in an application analyst or project delivery role
Subject Matter Expert in one or more of: patient identification workflows in healthcare, revenue cycle, CRM & MyChart, Patient Registration, or lab order entry
Possession of or ability to obtain relevant Epic software application(s) certification within 8 weeks of hire
Authorization to work in the United States without sponsorship
Current certification in Epic Beaker CP or EpicCare Link preferred
Additional relevant Epic certifications preferred, including Epic Genomics, Epic Aura, Epic Beaker AP, Epic Ambulatory, or Epic Orders
Experience supporting or configuring Epic Aura workflows, especially from a reference lab perspective, preferred
Experience in a health system, reference laboratory, biotechnology, or life sciences environment preferred
Experience supporting multiple Epic applications and cross-functional Epic workflows preferred
Experience supporting clinical laboratory operations, pathology, genetics, or oncology workflows preferred
Experience leading medium-to-large Epic projects, upgrades, workflow optimizations, or major application enhancements preferred
Ability to perform essential duties with or without accommodation
Ability to work normal business hours and on-call, potentially nights and weekends
Ability to travel approximately 5% of working time
Ability to lift up to 10 pounds for approximately 5% of a typical working day
Ability to work in front of a computer screen and/or perform typing for approximately 90% of a typical working day
Ability to comply with applicable personal protective equipment requirements

Benefits

Comp & perks

Remote work arrangement (Individual Office Exception Approved)
Ability to work remotely from the United States
Equal employment opportunity protections