Senior Application Analyst – Epic Beaker, EpicCare Link

Abbott

. Lead estimation of enhancement or support requests .

Posted 9/29/2026full-timeRemote • United StatesSenior💰 $78,000 - $156,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in configuring and supporting Epic software applications, with a strong focus on patient identification workflows and clinical laboratory operations. Proven ability to lead process design, mentor team members, and align technology solutions with business needs.

Highest-signal resume keywords

Epic Software Application CertificationPatient Identification WorkflowsApplication Analyst ExperienceWorkflow OptimizationCross-Functional Team Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technology Solution ConfigurationWorkflow DesignTechnical Issue AnalysisEnd-User SupportProject Delivery

Soft Skills

MentoringCommunicationProblem-SolvingCollaboration

Tools & Technologies

Epic Beaker CPEpicCare LinkMyChartCRM

Certifications & Qualifications

Epic Software Application CertificationEpic Beaker CPEpic GenomicsEpic AuraEpic Ambulatory

Industry Keywords

HealthcareClinical Laboratory OperationsRevenue CycleBiotechnologyLife Sciences

About the role

Key responsibilities & impact

Lead estimation of enhancement or support requests
Guide workflow design, configure and test system changes, and analyze technical issues
Liaise with business systems stakeholders and software vendor implementation staff
Align business needs with delivery of systems changes
Develop understanding of operational needs and set direction for organizational workflows
Identify opportunities to improve business workflows through technology
Participate in training and work with end users
Troubleshoot problems and questions
Provide end-user support for issues entered into tracking systems
Review project and issue status with project leadership
Assign or delegate configuration and other activities to Application Analysts or Managed Services team members
Act as delegate for Applications Manager for incident or problem resolution
Mentor peers and junior analysts
Lead internal process design and documentation for continuous improvement
Work within cross-functional and complex matrix teams
Communicate with project leadership, subject matter experts, and key stakeholders
Support and comply with the company’s Quality Management System policies and procedures
Uphold company mission and values
Maintain regular and reliable attendance

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Management Information Systems or related field; or high school degree/general education diploma and 4 years of relevant experience in lieu of Bachelor’s degree
5+ years of experience developing or configuring technology solutions in an application analyst or project delivery role
Subject Matter Expert in one or more of: patient identification workflows in healthcare, revenue cycle, CRM & MyChart, Patient Registration, or lab order entry
Possession of or ability to obtain relevant Epic software application(s) certification within 8 weeks of hire
Authorization to work in the United States without sponsorship
Demonstrated ability to perform essential duties with or without accommodation
Current certification in Epic Beaker CP or EpicCare Link preferred
Additional relevant Epic certifications preferred, including Epic Genomics, Epic Aura, Epic Beaker AP, Epic Ambulatory, or Epic Orders
Experience supporting or configuring Epic Aura workflows, especially from a reference lab perspective, preferred
Experience in a health system, reference laboratory, biotechnology, or life sciences environment preferred
Experience supporting multiple Epic applications and cross-functional Epic workflows preferred
Experience supporting clinical laboratory operations, pathology, genetics, or oncology workflows preferred
Experience leading medium-to-large Epic projects, upgrades, workflow optimizations, or major application enhancements preferred
Ability to work normal business hours and on-call, with potential for nights and weekends
Ability to travel approximately 5% of working time
Ability to lift up to 10 pounds for approximately 5% of a typical working day
Ability to work in front of a computer screen and/or perform typing for approximately 90% of a typical working day
Ability to comply with applicable personal protective equipment requirements

Benefits

Comp & perks

Remote work arrangement (Individual Office Exception Approved)
Equal employment opportunity protections
Opportunity to work on cancer diagnostics technologies
Mentorship and leadership opportunities