Senior Application Analyst – Epic Beaker, EpicCare Link

Abbott

. Work on business systems design and configuration, upgrades, and improvements for assigned technology platforms .

Posted 9/29/2026full-timeRemote • United StatesSenior💰 $78,000 - $156,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in application analysis and configuration, particularly within Epic software systems, while effectively leading projects and mentoring junior analysts. Proficient in enhancing business workflows and providing end-user support in healthcare technology environments.

Highest-signal resume keywords

Epic Software Application CertificationApplication Analysis and ConfigurationPatient Identification WorkflowsCross-Functional Epic WorkflowsMedium-to-Large Epic Project Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Application ConfigurationImpact AnalysisSystem TestingWorkflow DesignTroubleshootingPerformance ImprovementBusiness Systems DesignEnd-User SupportProject DeliveryClinical Laboratory Operations

Soft Skills

MentoringCommunicationCollaborationProblem-SolvingLeadership

Tools & Technologies

Epic Beaker CPEpicCare LinkMyChartCRMEpic Aura

Certifications & Qualifications

Epic Software Application CertificationEpic Beaker CPEpic GenomicsEpic AuraEpic Beaker APEpic AmbulatoryEpic Orders

Industry Keywords

HealthcareRevenue CyclePatient RegistrationReference LaboratoryBiotechnologyLife SciencesOncology WorkflowsPathologyGeneticsClinical Laboratory Operations

About the role

Key responsibilities & impact

Work on business systems design and configuration, upgrades, and improvements for assigned technology platforms
Serve as a primary support contact for application end-users
Identify and resolve application issues, including issues affecting other application teams
Perform impact analysis of desired changes
Build and test system changes
Identify platform performance improvements and opportunities to enable business processes and requirements
Mentor junior analysts and support or delegate activities to other analysts
Lead estimation of enhancement or support requests
Guide workflow design, configure and test system changes, and analyze technical issues
Liaise with business systems stakeholders and software vendor implementation staff
Develop understanding of operational needs and improve business workflows through technology
Participate in training and work with end users
Troubleshoot problems and questions
Provide end-user support for tracked issues
Review project and issue status with project leadership
Act as delegate for the Applications Manager in incident or problem resolution
Lead internal process design and documentation for continuous IT improvement
Work within cross-functional teams and communicate with project leadership, subject matter experts, and key stakeholders
Uphold company mission, values, and Quality Management System policies and procedures

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Management Information Systems or related field; or high school degree/general education diploma and 4 years of relevant experience in lieu of Bachelor’s degree
5+ years of experience developing or configuring technology solutions in an application analyst or project delivery role
Subject Matter Expert in one or more of: patient identification workflows in healthcare, revenue cycle, CRM & MyChart, Patient Registration, or lab order entry
Possession of or ability to obtain relevant Epic software application(s) certification within 8 weeks of hire
Authorization to work in the United States without sponsorship
Current certification in Epic Beaker CP or EpicCare Link preferred
Additional relevant Epic certifications preferred, such as Epic Genomics, Epic Aura, Epic Beaker AP, Epic Ambulatory, or Epic Orders
Experience supporting or configuring Epic Aura workflows, especially from the perspective of a reference lab preferred
Experience in a health system, reference laboratory, biotechnology, or life sciences environment preferred
Experience supporting multiple Epic applications and cross-functional Epic workflows preferred
Experience supporting clinical laboratory operations, pathology, genetics, or oncology workflows preferred
Experience leading medium-to-large Epic projects, upgrades, workflow optimizations, or major application enhancements preferred
Ability to work normal business hours and on-call, with potential for nights and weekends
Ability to travel approximately 5% of working time
Ability to lift up to 10 pounds for approximately 5% of a typical working day
Ability to work in front of a computer screen and/or perform typing for approximately 90% of a typical working day
Ability to comply with applicable personal protective equipment requirements

Benefits

Comp & perks

Remote work arrangement (Individual Office Exception Approved)
Equal employment opportunity
Reasonable accommodation for qualified applicants
Potential professional development through Epic certification opportunities