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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced engineering and clinical expertise in Electrophysiology (EP) products, with a strong ability to mentor and train others while building credible relationships within the medical community. Proficient in providing technical support, conducting educational events, and maintaining knowledge of industry trends and competitor products.
Highest-signal resume keywords
Electrophysiology (EP) Product KnowledgeIBHRE EP CertificationClinical Experience in EPCustomer Education Event FacilitationMentoring and Training Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Complex Case ManagementTechnical SupportSales SupportProduct DemonstrationsEngineering SkillsClinical Studies/Data CollectionTroubleshootingAdvanced Product TrainingMarket Feedback AnalysisRegulatory Compliance Knowledge
Soft Skills
Relationship BuildingProblem SolvingCommunication SkillsLeadershipCollaboration
Certifications & Qualifications
IBHRE EP Certification
Industry Keywords
Arrhythmia ManagementHealthcare ProfessionalsVendor CredentialingCOVID-19 Vaccination RequirementMarket TrendsCompetitor Analysis
About the role
Key responsibilities & impact- Provide advanced engineering, sales, educational, and technical support for complex EP product inquiries
- Act as a senior clinical interface between the medical community and the business
- Build and sustain credible business relationships with customers
- Identify and report customer needs, product performance, and sales opportunities
- Provide engineering, sales, education, and clinical support for complex field inquiries
- Maintain thorough knowledge of EP products, related technical knowledge, trends, and competitors
- Develop, lead, and facilitate EP product trainings and programs for healthcare professionals
- Provide market feedback and guidance on next-generation products
- Provide regional EP procedural case coverage
- Back up EP Sales Representatives with sales support, training seminars, clinical studies/data collection, troubleshooting, and new product in-service training
- Mentor and provide leadership for less experienced Clinical Specialists
- Develop engineering, sales, and technical skills related to Arrhythmia Management strategy
- Assist Training and Education with advanced seminars and educational materials
- Assist Sales with advanced product demonstrations
- Stay current on technical developments, regulatory requirements, company and competitor products, markets, objectives, and industry trends
- Resolve problems and help prevent recurrence
- Monitor performance and report status to the manager
- Perform related assigned responsibilities
Requirements
What you’ll need- Bachelor’s degree or equivalent experience required
- Minimum of 1 year in previous position
- Minimum of 3 years of clinical experience (internal or external)
- Prior industry/competitive experience (if external)
- Solely dedicated to EP support
- IBHRE EP certified
- Considered top performer amongst peers
- Ability to perform complex cases in EP solo
- Ability to mentor and train EP CS roles and CA CS roles on complex mapping cases
- Ability to conduct complex customer education events solo to sell the value proposition of the full EP portfolio
- Performs in top 1/2 of number of cases completed across clinical group at time of promotion in defined Region/Area
- Verification that you will satisfy all vendor credentialing requirements, which may include vaccination for COVID-19
Benefits
Comp & perks- Career development with an international company
- Free medical coverage in the Health Investment Plan (HIP) PPO medical plan (eligibility applies)
- Excellent retirement savings plan with a high employer contribution
- Tuition reimbursement
- Freedom 2 Save student debt program
- FreeU education benefit
- Diversity and inclusion recognition
- Health and wellness benefits
- Equal Opportunity Employer