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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced technical knowledge of Abbott instrumentation, automation, informatics, and workflow solutions, with a strong ability to conduct customer data analysis and optimize automated diagnostics systems. Proven experience in building relationships, delivering training, and driving sales strategies in complex environments.
Highest-signal resume keywords
Abbott Instrumentation ExpertiseAutomated Diagnostics Systems OptimizationCustomer Data AnalysisTechnical Solution DesignSales Strategy Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Laboratory Automation SystemsSystem IntegrationData Mining SoftwareWorkflow AnalysisQuality System ImplementationInstrumentation ModificationCustomer TrainingTechnical PresentationsSolution AssessmentsProcess Improvement
Soft Skills
Relationship ManagementMentoringCommunicationProblem SolvingCollaboration
Certifications & Qualifications
Bachelor's DegreeMaster's Degree
Industry Keywords
Clinical Laboratory ScienceLaboratory OperationsAutomation SoftwareInformaticsLaboratory Middleware
About the role
Key responsibilities & impact- Serve as a Subject Matter Expert in Abbott instrumentation, automation, and workflow solutions
- Optimize configurations of automated diagnostics systems, laboratory automation systems, and system integrations
- Conduct solution assessments, customer data analytics, and workflow analyses
- Build and maintain key legacy account relationships through solution optimization engagements
- Conduct design and optimization workshops
- Investigate, report, and present findings to customers and internal teams
- Aid sales teams in positioning value expansion opportunities and renewing customer contracts
- Coordinate on-site assessments and create and deliver executive presentations
- Develop and execute training programs and tools for the Technical Solution Design team
- Drive technical differentiating sales positioning and strategy against competitor products
- Develop and implement automation, informatics, and professional services strategies for complex strategic customers and health systems
- Serve as a technical expert and communication link among US customers, US sales and service teams, and international counterparts
- Partner with Abbott US marketing to develop and disseminate product knowledge
- Assess and modify instrumentation, informatics, laboratory middleware, and automation software
- Optimize customer specimen routing across automation systems
- Provide high-level instrument and automation training to internal and external customers
- Review and modify customer instrument reagent plans
- Implement and maintain the effectiveness of the quality system
- Identify workflow and process issues affecting laboratory hardware and software performance
- Suggest process and procedure changes to improve product delivery, installation, and implementation
- Optimize installed Abbott Automation solutions and provide technical insight supporting contract renewals
- Provide customer presentations, training, and product demonstrations
- Mentor and coach Technical Solution Design Specialists
- Manage sales objectives and customer satisfaction to grow the business
Requirements
What you’ll need- Bachelor's degree required
- Master's degree a plus
- 10+ years in one or more of the following areas: selling technical products, services, installations, and configurations of automated diagnostics systems, laboratory automation systems, and system integrations; clinical laboratory science and laboratory operations and workflows; modifying informatics, laboratory middleware, and automation software; conducting data analyses and utilizing data mining software specific to instrumentation and automation platforms
- Advanced technical knowledge of Abbott instrumentation, automation, informatics, and workflow solutions
- Ability to conduct customer data analysis using analytic and data mining software
- Candidates must be based in a US Metro with an available airport
- Ability to travel up to 75%
Benefits
Comp & perks- Career development with an international company
- Free medical coverage in the Health Investment Plan (HIP) PPO medical plan (eligibility in the next calendar year)
- Retirement savings plan with a high employer contribution
- Tuition reimbursement
- Freedom 2 Save student debt program
- FreeU education benefit and pathway to a bachelor’s degree
- Health and wellness benefits
- Diversity and family-supportive workplace recognition