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About the role
Key responsibilities & impact- Lead, coach, develop, and manage a regional Oncology Field Reimbursement Manager team
- Build, hire, and onboard a portfolio-ready team with clear role expectations, territory readiness, development plans, and accountability
- Set expectations for field execution, customer engagement, account prioritization, business planning, performance management, and compliant use of approved resources
- Coach Field Reimbursement Managers through field travel, ride-alongs, team meetings, business reviews, and individualized development plans
- Ensure Field Reimbursement Managers educate appropriate healthcare provider office staff and account stakeholders on coverage, coding, billing, reimbursement, benefit verification, prior authorization, appeals, payer requirements, product acquisition, specialty pharmacy/distribution, and affordability support
- Translate oncology portfolio strategy, franchise priorities, payer dynamics, patient support objectives, and multiple myeloma launch readiness into regional execution plans
- Partner cross-functionally with Patient Services, Market Access, Sales, Brand, Training, Analytics, Operations, Legal, Regulatory, Compliance, hub, and vendor partners
- Define training, tools, workflows, dashboards, account education priorities, and feedback loops for portfolio and launch readiness
- Monitor team activity, capacity, account coverage, quality, compliance, and performance through analytics, reporting tools, field insights, and business reviews
- Engage key oncology and hematology accounts to understand access barriers and support resolution of complex reimbursement or affordability challenges
- Capture and escalate field insights related to payer policies, coverage barriers, prior authorization trends, site-of-care issues, coding/billing challenges, specialty distribution dynamics, customer education needs, and portfolio or launch risks
- Contribute to the evolution of the Oncology Field Reimbursement Manager operating model
- Ensure all activities comply with AbbVie policies, applicable laws and regulations, compliance requirements, and approved materials and processes
- Accelerate onboarding for new Field Reimbursement Managers across role readiness, technical knowledge, territory understanding, portfolio fluency, and compliance expectations
- Establish field execution expectations across steady-state portfolio support, pre-launch readiness, launch, and post-launch execution
- Use field insights to inform portfolio planning, multiple myeloma launch readiness, training, operational readiness, customer support needs, and continuous improvement
Requirements
What you’ll need- Bachelor's degree required; degree in health sciences, pharmacy, business, healthcare administration, or related field preferred
- Minimum of 5 years of experience in field reimbursement, market access, managed care, payer support, patient services, oncology field support, specialty pharmacy/distribution, hub services, or a related healthcare role
- Minimum of 3 years of experience leading, coaching, developing, or managing field-based teams preferred
- Oncology and/or hematology-oncology experience strongly preferred
- Experience with physician-administered therapies, buy-and-bill products, medical benefit reimbursement, specialty distribution/pharmacy, or complex access models strongly preferred
- Launch, indication expansion, territory buildout, or organizational scaling experience strongly preferred
- Understanding of coverage, coding, billing, reimbursement, benefit verification, prior authorization, appeals, claims submission, payer policy, affordability support, and patient support program operations
- Ability to lead through ambiguity, build team capability, manage change, and deliver results in a matrixed, regulated environment
- Strong people leadership, coaching, talent development, and performance management skills
- Ability to build and scale teams during growth, change, portfolio expansion, or launch readiness
- Strong understanding of oncology access and reimbursement dynamics, including payer policy, coding, claims submission, prior authorization and appeals, product acquisition, specialty pharmacy/distribution, and white-bagging
- Ability to translate portfolio and launch strategy into clear field execution priorities and measurable action plans
- Strong business planning, account prioritization, analytical, problem-solving, communication, presentation, collaboration, and stakeholder management skills
- Ability to use data, insights, and field feedback to monitor performance, identify gaps, and drive continuous improvement
- High level of integrity, judgment, professionalism, emotional intelligence, and compliance orientation
- Ability to manage multiple priorities across a complex oncology portfolio and travel extensively within the assigned geography
Benefits
Comp & perks- Paid time off (vacation, holidays, sick)
- Medical, dental, and vision insurance
- 401(k)
- Long-term incentive programs
- Potential bonus, commission, incentive, and other compensation benefits, subject to company discretion