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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in executing brand strategies and managing customer relationships within the pharmaceutical industry, with a strong focus on sales performance and market intelligence. Proficient in developing call plans and collaborating with healthcare professionals to optimize sales opportunities.
Highest-signal resume keywords
Pharmaceutical Industry ExperienceSales Performance ManagementCustomer Relationship BuildingStrategic ThinkingMarket Intelligence Sharing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales PerformanceMarket AnalysisCall PlanningPresentation SkillsDisease-State KnowledgeProduct KnowledgeFinancial Target AchievementKPI ManagementObjection HandlingAccount-Based Selling
Soft Skills
Strong CommunicationRelationship ManagementProblem SolvingCollaborationCritical Thinking
Tools & Technologies
Business ToolsCRM SoftwareSales Analytics ToolsPresentation SoftwareMarket Research Tools
Certifications & Qualifications
Health Care Industry Representative Credentialing
Industry Keywords
PharmaceuticalHealth CareClinical InformationManaged Health CareSales PracticesMarket SegmentsTerritory ManagementCustomer ExcellenceStrategic PlanningHealth Providers
About the role
Key responsibilities & impact- Execute brand strategy and tactics in the field
- Manage assigned territory and targeted accounts
- Build strong customer relationships and solve customer needs
- Deliver sales performance, brand KPIs, financial targets, and marketing objectives
- Create pre-call plans using SMART objectives and conduct post-call evaluations
- Handle objections, concerns, and misunderstandings and secure calls to action
- Serve customer needs and build trusted customer relationships
- Develop and execute call plans to optimize customer coverage and sales opportunities
- Build knowledge of customer needs, territory landscape, competitors, market segments, accounts, disease, products, clinical information, and sales practices
- Share market intelligence with field, brand, and sales teams
- Differentiate AbbVie’s value proposition with health providers
- Identify, develop, and maintain disease-state experts and speakers/advocates
- Collaborate with specialty physicians, pharmacists, nurses, field teams, sales management, marketing, training, customer excellence, and brand-plan stakeholders
- Travel 25% of the time
Requirements
What you’ll need- Bachelor’s degree in health, sciences, pharmacy, or business-related field preferred, or relevant equivalent industry experience required
- At least five (5) years of relevant and equivalent industry experience in lieu of a bachelor’s degree, including three (3) or more years within the pharmaceutical/health/science industry preferred
- High school diploma/GED required when using experience in lieu of a bachelor’s degree
- Proven track record of success in selling
- Solid presentation skills
- Commercial pharmaceutical industry experience preferred, including physician/account-based selling, training, managed health care, or marketing
- English language proficiency verbally and in writing
- Must satisfy applicable health care industry representative (HCIR) credentialing requirements
- Must be in good standing and/or eligible to obtain required HCIR credentials
- Demonstrated in-depth scientific, therapeutic, product, and competitive knowledge
- Strong business acumen and proficient use of business tools
- Strategic and critical thinking capabilities
- Ability to operate effectively in a matrix environment
- Valid driver’s license
- Ability to pass a pre-employment drug screening test
- Must meet safe driving requirements
- Ability to drive a personal auto, company car or truck, or powered material-handling equipment
Benefits
Comp & perks- Paid time off (vacation, holidays, sick)
- Medical, dental, and vision insurance
- 401(k)
- Short-term incentive programs
- Resources to help answer HCIR credentialing questions
