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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and communication skills while managing client orders and logistics in a fast-paced environment. Proficient in ERP systems and Microsoft Office, with a focus on customer service and attention to detail.
Highest-signal resume keywords
ERP System ExperienceMicrosoft Office ProficiencyCustomer Service OrientationStrong Communication SkillsAttention To Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ManagementData EntryInventory ManagementLogistics CoordinationShipping Requests Handling
Soft Skills
Positive AttitudeMultitasking AbilityProblem-Solving SkillsTeam OrientationProfessional Demeanor
Industry Keywords
Manufacturing EnvironmentClient Ordering ProcessProduction Status MeetingsOffice Supplies ManagementMaintenance Vendor Management
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Support the client ordering process and logistics for the card technology business
- Manage client orders from purchase order receipt through delivery and invoicing
- Enter order data into ABCorp’s ERP system
- Manage order milestones and delivery schedules
- Coordinate order treatment with Account Management, Technical Consultants, Sales, Operations, Logistics, and Finance
- Liaise with manufacturing on order-related matters
- Participate in weekly internal production status meetings
- Handle daily shipping requests and coordinate with the technology department to ensure all parts are received and accounted for
- Manage parts inventory with manufacturing to ensure accurate totals
- Monitor office supplies and order stationery, supplies, and electronics as needed
- Manage maintenance vendors to keep the office clean and safe and appliances in good working order
Requirements
What you’ll need- Positive attitude
- Strong communication skills
- Outstanding phone etiquette
- Attention to detail
- Proven ability to multitask
- Highly effective service skills and professional demeanor
- Ability to craft professional emails and client-related documents
- Experience with ERP systems preferred
- Ability to quickly grasp computer software
- Proficiency in Microsoft Office
- Ability to work well in time-sensitive situations where customer satisfaction is the goal
- Ability to multitask in a fast-paced environment
- Problem-solving skills
- Customer service orientation
- Team orientation
- Ability to work autonomously
- Excellent organizational skills
- Experience in printing and/or manufacturing environment desired but not required
- At least 2 years of customer service and/or relatable administrative support experience
- Must work Monday-Friday, 8am-5pm
- Must pass a background check, including credit, and drug screen upon acceptance of the offer
Benefits
Comp & perks- Full-time position with benefits
- Opportunity to work with a great team in an intimate professional environment