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Auto Technician
Abdul Latif Jameel. Perform repair services and other mechanical work at the Center to achieve customer satisfaction and gross service sales targets .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced knowledge in automotive and mechanical repairs, with a strong focus on customer satisfaction and after-sales service. Proficient in conducting vehicle inspections, performing repairs, and utilizing diagnostic tools to resolve technical issues.
Highest-signal resume keywords
Automotive RepairsMechanical MaintenancePro-Technician CertificationNVH Problem ResolutionTime Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Vehicle InspectionsRepair ServicesDiagnostic TestsTechnical Problem SolvingAfter-Sales Support
Soft Skills
Inter-Personal Relationship SkillsStress ToleranceAchievement OrientationActive LearningProblem Sensitivity
Tools & Technologies
Mechanical ToolsComputerized Time-Control Sheets
Certifications & Qualifications
Pro-Technician CertificationToyota Motor Corporation Certification
Industry Keywords
Customer SatisfactionService Sales TargetsAfter-Sales MarketingService Standards
About the role
Key responsibilities & impact- Perform repair services and other mechanical work at the Center to achieve customer satisfaction and gross service sales targets
- Perform repairs according to customer requests under the Chief Technician’s close supervision, within promised delivery times and estimated costs
- Conduct preliminary vehicle inspections and evaluations to assess damage and required repairs
- Participate in resolving high-technical problems, including NVH-related cases, with Team Leader assistance
- Execute after-sales responsibilities, including vehicle repairs and periodic maintenance, according to company policies and procedures
- Ensure guest satisfaction through a guest-centric approach and adherence to service standards
- Coordinate with the Job Controller to enter correct operation data, record repairs, and update vehicle delivery status using computerized time-control sheets
- Analyze productivity through man-hour records
- Receive and understand technical information, service bulletins, and daily activities from the Team Leader
- Support after-sales targets, including man-hour sales and net sales
- Support and assist Center after-sales marketing campaigns
Requirements
What you’ll need- Minimum high school or equivalent
- Minimum 1 years experience in Service
- Advanced knowledge in automotive and mechanical repairs and maintenance services
- Preferably certification from Toyota Motor Corporation (TMC) and its subsidiaries
- Minimum Pro-Technician certification
- English/Arabic language skills
- Ability to perform vehicle repairs and periodic maintenance
- Ability to conduct preliminary vehicle inspections/evaluations using mechanical tools and equipment
- Ability to participate in resolving high-technical problems, including NVH-related cases, using diagnostic tests and examinations
- Time management
- Active learning
- Stress tolerance
- Achievement and effort orientation
- Problem sensitivity
- Deductive reasoning
- Inductive reasoning
- Inter-personal relationship skills
- After-sales-related skills, including persuasion, stress management, patience, and persistence
Benefits
Comp & perks- Opportunities with an international company operating across the MENAT region and worldwide
- Respect, Innovation, Pioneering Spirit, and Empowerment culture