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Sales/Market Development Representative, Inbound & Outbound
ABI Research. Manage and qualify inbound leads and marketing-generated opportunities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in lead generation, appointment setting, and managing sales outreach processes. Proficient in using CRM systems and sales intelligence tools to track and optimize prospecting activities and conversion rates.
Highest-signal resume keywords
Lead GenerationCRM ManagementSales Intelligence ToolsProspecting WorkflowsCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lead QualificationPipeline ManagementMeeting BookingData AnalysisSales Outreach
Soft Skills
Attention to DetailOrganizationMulti-Priority ManagementVerbal CommunicationWritten Communication
Tools & Technologies
ApolloZoomInfoHubSpot CRMMicrosoft ExcelAI Tools
Industry Keywords
SaaSTechnologySubscription BusinessesResearch ServicesSales Development
Tech Stack
Tools & technologiesApollo
About the role
Key responsibilities & impact- Manage and qualify inbound leads and marketing-generated opportunities
- Build targeted prospect lists and execute outbound campaigns using Apollo, LinkedIn, email, and phone
- Conduct multi-channel prospecting and consistent follow-up
- Identify customer needs, qualify opportunities, and schedule meetings for Account Executives and sales leadership
- Manage outreach sequences, cadences, and follow-up activities to maximize conversion
- Maintain accurate CRM records and track prospect activity and pipeline status
- Collaborate with Sales, Marketing, Research, and Operations to improve lead generation and conversion
- Identify funnel bottlenecks and recommend improvements to targeting, tools, outreach, and sales handoffs
- Track prospecting activity, conversion rates, and meeting-booking performance using CRM and Excel reporting
- Help build and improve SDR processes, workflows, and best practices
- Contact and nurture inbound leads promptly
- Generate qualified opportunities through targeted outbound activity
- Achieve meeting-booking and pipeline contribution goals
- Keep CRM data accurate and actionable
- Provide sales teams with a consistent flow of qualified conversations
- Make prospecting performance and funnel progression measurable and visible
- Improve SDR/MDR processes to become more efficient, repeatable, and scalable
- Proactively identify and address bottlenecks and opportunities
Requirements
What you’ll need- 2+ years of experience in sales, business development, lead generation, appointment setting, or a related role
- Strong written and verbal communication skills
- Confidence engaging prospects by phone, email, and LinkedIn
- Strong organization, attention to detail, and ability to manage multiple priorities
- Proficiency with Microsoft Excel
- Hands-on experience with Apollo, ZoomInfo, or similar sales intelligence/prospecting platforms
- Experience working with prospecting workflows, cadences, sequences, and playbooks
- Experience with HubSpot CRM preferred
- Experience in SaaS, technology, subscription businesses, or research services preferred
- Familiarity with lead qualification and pipeline management preferred
- Experience booking meetings for sales teams or executives preferred
- Bachelor's degree or equivalent experience preferred
- Comfortable using AI tools for research and email generation
Benefits
Comp & perks- Base salary plus potential commission/bonus opportunity
- Opportunity to develop strong sales development, prospecting, and meeting-booking skills
- Clear potential for advancement into Account Executive, Business Development, or other revenue-generating roles
- Competitive compensation
- Extremely generous benefits and vacation package
- Rewarding achievement by promoting within
- Family-friendly workplace
- Remote work options