Director of External Relationships

Abound Health

. Lead and develop a team responsible for building strategic partnerships across North Carolina, New Jersey, Pennsylvania, and Michigan .

Posted 9/15/2026full-timeRemote • North Carolina • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and maintaining strategic partnerships within the healthcare and human services sectors, leveraging strong leadership and communication skills to drive organizational growth and referral opportunities.

Highest-signal resume keywords

Strategic Partnership DevelopmentLeadership ExperienceCRM Systems ProficiencyRelationship-Building SkillsHealthcare Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business DevelopmentReferral ManagementPerformance TrackingOutreach Strategy ImplementationData Analysis

Soft Skills

Communication SkillsCoaching and MentoringPresentation SkillsRelationship ManagementMulti-Priority Management

Tools & Technologies

CRM ToolsReporting Tools

Industry Keywords

Intellectual and Developmental Disability ServicesMedicaid Waiver ProgramsCommunity-Based Healthcare SystemsHuman ServicesHealthcare

About the role

Key responsibilities & impact

Lead and develop a team responsible for building strategic partnerships across North Carolina, New Jersey, Pennsylvania, and Michigan
Build and maintain strategic relationships with referral partners, including MCOs, care management organizations, support coordination agencies, schools, hospitals, and community organizations
Represent Abound Health at industry events, community meetings, resource fairs, and partner organizations
Lead, coach, and develop the External Relationships team while establishing clear performance goals and expectations
Manage a portfolio of high-value referral partners and generate referral opportunities through trusted relationships
Develop and implement partnership and outreach strategies supporting long-term organizational growth
Track referral activity, relationship performance, and market trends using CRM and reporting tools
Collaborate with intake, clinical, marketing, and leadership teams to support successful client placements and exceptional partner experiences
Report to the Chief Growth Officer

Requirements

What you’ll need

Strong understanding of intellectual and developmental disability services, Medicaid waiver programs, and community-based healthcare systems
Established network of industry contacts and referral partners within human services, healthcare, or related fields
Proven success building and maintaining strategic business relationships that drive referrals and organizational growth
Demonstrated leadership experience coaching, developing, and managing high-performing teams
Strong communication, presentation, and relationship-building skills
Experience using CRM systems, reporting tools, and data to measure performance and drive decision-making
Ability to manage multiple priorities and thrive in a fast-paced, growth-oriented environment
Bachelor's degree in Business, Marketing, Human Services, Healthcare Administration, or a related field preferred, or equivalent combination of education and experience
10+ years of relevant experience in healthcare, human services, business development, provider relations, payer relations, or related industries
Travel of 50-75% is required, primarily within North Carolina, with occasional travel to other Abound Health markets and administrative offices

Benefits

Comp & perks

Comprehensive health benefits beginning on the 60th day of employment
Dental benefits beginning on the 60th day of employment
Wellness benefits beginning on the 60th day of employment
401(k) plan available after 12 months of employment