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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business development and community engagement within healthcare, focusing on referral network expansion and relationship management. Proficient in analyzing referral data and utilizing CRM platforms to track performance and ensure compliance with healthcare regulations.
Highest-signal resume keywords
Business DevelopmentCommunity EngagementReferral RelationsData AnalysisRelationship Building
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Referral Network ExpansionKPI TrackingPerformance ReportingData AnalysisCommunity Outreach
Soft Skills
Communication SkillsPresentation SkillsOrganizational SkillsRelationship Building
Tools & Technologies
Microsoft DynamicsOnTargetPowerBICRM Platforms
Industry Keywords
HealthcareHuman ServicesIDD ProgramsPediatric PDNPersonal Care
About the role
Key responsibilities & impact- Expand and strengthen referral networks
- Generate new member leads and support intake conversions across IDD, Pediatric PDN, and Personal Care service lines
- Serve as the face of Abound Health within the community
- Identify, cultivate, and maintain relationships with support coordination agencies, schools, and community partners
- Schedule and conduct in-person visits, presentations, and follow-ups with partner organizations
- Attend and host community events to represent Abound and promote brand awareness
- Generate new client referrals and warm leads
- Ensure prompt communication and handoff to intake and care coordination teams
- Track referral activity, conversion rates, outcomes, and trends using OnTarget, Microsoft Dynamics, and PowerBI
- Provide ongoing support to referral partners, including performance updates, member outcome updates, and resolution of concerns
- Ensure compliance with ethical referral practices, healthcare regulations, and internal policies
- Report to the Chief Growth Officer
Requirements
What you’ll need- Experience in business development, outreach, referral relations, or community engagement, preferably in healthcare, human services, or IDD/PDN programs
- Direct experience working in the PA IDD, Pediatric PDN, or Personal Care communities strongly preferred
- Strong relationship-building, communication, and presentation skills
- Ability to analyze referral data, track KPIs, and report on performance trends
- Familiarity with CRM or case management platforms (Microsoft Dynamics or similar)
- Highly organized with the ability to manage multiple contacts, visits, and deadlines
- Valid driver’s license and willingness to travel locally for community visits and events
- Bachelor’s degree in Business, Marketing, Human Services, Healthcare Administration, or related field preferred
Benefits
Comp & perks- Comprehensive health, dental, and wellness benefits beginning on your 60th day of employment
- 401(k) plan available after 12 months of employment
- Total compensation may include other forms of pay