Clinical Success Director

Abridge

. Provide clinician enablement through education and training for new users .

Posted 10/26/2026full-timeRemote • United StatesLead💰 $169,000 - $216,580 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in clinician enablement through education and training, with a strong focus on clinical documentation workflows and product adoption strategies. Proven ability to collaborate with cross-functional teams and manage relationships with clinical champions to drive product success in the healthcare industry.

Highest-signal resume keywords

5+ Years Clinical ExperienceEpic ProficiencyClinical Documentation WorkflowsHealthcare Industry KnowledgeCross-Functional Team Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Relationship BuildingProblem SolvingCommunication

Industry Keywords

Clinician EnablementClinical WorkflowsRegulatory RequirementsProduct RoadmapUser Feedback

About the role

Key responsibilities & impact

Provide clinician enablement through education and training for new users
Build collateral and strategies supporting clinician adoption
Manage relationships with external clinical champions and advisors
Surface product feedback through expert advice on clinical documentation strategies
Work with product teams to define a clear clinical product roadmap
Aggregate user feedback and develop artifacts articulating product enhancement opportunities
Develop, monitor, and track end-user utilization and clinical success metrics
Communicate long-term impact and value
Evangelize product capabilities and direction to prospective customers
Create sales collateral and conduct product demonstrations
Collaborate with clients, partners, product managers, designers, machine learners, and healthcare professionals

Requirements

What you’ll need

5+ years of experience as a clinician (MD, DO, PA, NP)
Experience with Epic and a deep understanding of clinical documentation workflows
Passion for solving problems and creating new opportunities for clinicians
Proven track record of leading successful initiatives from conception through launch
Ability to build relationships with different layers of an organization, from front-line staff to executives
Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements
Experience working with cross-functional teams in a fast-paced, startup environment
Up to 20% travel required
Must be currently based in the United States
Must be authorized to work in the United States

Benefits

Comp & perks

14 paid holidays
Flexible PTO for salaried employees
Accrued time off for hourly employees
Medical, Dental, and Vision coverage for all full-time employees and their families
Monthly HSA contributions for employees choosing a High Deductible Health Plan
Generous paid parental leave for all full-time employees
Family forming resources and financial support
401(k) matching
Personal device allowance
Flexible Spending Accounts (FSA)
Commuter Benefits
Lifestyle Wallet with monthly contributions for fitness, professional development, coworking, and more
Dedicated access to therapy and coaching
Paid Sabbatical Leave after 5 years of employment
Competitive compensation and equity grants for full time employees
Flexible work hours
Inclusive culture
Ongoing learning opportunities