Inside Sales Assistant

Abril

. Manage ongoing conversion and reactivation opportunity flows in the CRM, maintaining control of sales stages, closing forecasts, and conversion rates .

Posted 10/14/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in consultative sales and customer retention strategies, with a strong focus on CRM management and sales funnel optimization. Proficient in analyzing recurring revenue metrics and leveraging sales automation tools to drive performance.

Highest-signal resume keywords

Consultative Sales ExperienceCRM ManagementSales Funnel ManagementNegotiation TechniquesSales Automation Tools

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Consultative SalesTelesalesChurn RecoverySales ForecastingData Analysis

Soft Skills

Self-ManagementVerbal CommunicationWritten CommunicationQuantitative Focus

Tools & Technologies

Sales CRMsSales Automation ToolsDialersDashboards

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Recurring Revenue MetricsSaaSSubscription ServicesPublishing MarketEditora Abril

About the role

Key responsibilities & impact

Manage ongoing conversion and reactivation opportunity flows in the CRM, maintaining control of sales stages, closing forecasts, and conversion rates
Develop and execute proactive outreach strategies to re-engage and win back former subscribers through targeted offers and strategic retention plans
Identify checkout abandonment on the e-commerce platform/website and act quickly to close the sale
Provide consultative and solutions-oriented follow-up for pending orders, answering questions and ensuring payment completion
Map the main reasons for rejection and abandonment
Report insights to the product, performance marketing, and digital channels teams

Requirements

What you’ll need

Proven experience in consultative sales (Inside Sales), high-performance telesales, customer win-back/churn recovery, or account portfolio management
Strong command of negotiation techniques, sales funnel management, structured follow-up, and CRM management
Knowledge of recurring revenue metrics (SaaS, publishing, or subscription services) is a plus
Strong self-management skills, excellent verbal and written communication, and a focus on quantitative results
Prior knowledge of the publishing market and Editora Abril’s brand ecosystem
Experience with sales automation tools, dialers, sales CRMs, and basic data analysis using dashboards
Bachelor’s degree
English proficiency

Benefits

Comp & perks

Medical insurance
Dental insurance
Home-office allowance
Discount club
Career development plan
On-site cafeteria
Meal voucher
Transportation voucher
Birthday day off
Partnership with SESC
Parking
TotalPass
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