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Absa Group

Sales Consultant – External

Absa Group

. Own and deliver individual performance targets for allocated external sales activities .

Posted 10/20/2026full-timeCape Town • South AfricaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in achieving sales performance objectives within Inclusive Banking, Entry Level, and Bulk Acquisition Sales in a B2C environment, while ensuring compliance with regulatory requirements and delivering exceptional client solutions.

Highest-signal resume keywords
Sales Performance ObjectivesCustomer Needs AnalysisRegulatory ComplianceSales ReportingClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Sales ExecutionSales PlanningScheme ManagementCross-SellingLead GenerationClient ConversionCampaign ManagementProduct KnowledgeService DeliveryProcess Efficiency
Soft Skills
CollaborationProblem SolvingCommunicationNetworkingCustomer Engagement
Tools & Technologies
Mobility DevicesSales SystemsMarketing CollateralReporting ToolsSales Software
Certifications & Qualifications
Bachelor's Degree in Banking
Industry Keywords
B2C SalesInclusive BankingExternal Sales DisciplinesSales StandardsClient Solutions

About the role

Key responsibilities & impact
  • Own and deliver individual performance targets for allocated external sales activities
  • Support collaborative sales activities across relationship banking, business bank and corporate bank
  • Uphold sales disciplines supporting sustainable scheme-management relationships
  • Plan and conduct education on Absa’s value proposition to customers
  • Identify opportunities and represent Absa at workplace banking schemes, public forums, major events and festivals
  • Identify sales and cross-sell opportunities and partner with colleagues across branches, business units and regions
  • Build networks and relationships to generate leads and increase Absa visibility
  • Achieve sales and service delivery targets for Inclusive Banking, Entry Level and Bulk Acquisition Sales in the B2C environment
  • Collaborate on sales opportunity leads across business disciplines
  • Drive scheme penetration and end-to-end sales execution within prescribed standards
  • Contribute to regional sales strategy and plans
  • Devise weekly sales-growth plans with the External Sales Relationship Manager/Team Lead
  • Identify, prospect and convert potential clients and assigned leads into business opportunities
  • Provide feedback to product and performance teams on initiative mechanics and client feedback
  • Engage existing clients on new products, services and migration strategies
  • Execute campaign management and daily sales planning
  • Conduct customer needs analysis and enable end-to-end client solutions
  • Resolve client queries, concerns and complaints with focus on first-point-of-contact resolution
  • Participate in planned client engagement routines
  • Act as a brand ambassador in client and business activities
  • Contribute to team and regional activities, monitor individual sales performance and support peers
  • Identify process efficiencies and share best practices
  • Ensure effective use and management of mobility devices, accessories, marketing collateral and systems
  • Devise and apply accurate reporting to support sales planning and activities

Requirements

What you’ll need
  • Bachelor's Degree: Banking
  • Must achieve sales performance objectives for Inclusive Banking, Entry Level and Bulk Acquisition Sales in a B2C environment
  • Must deliver sales and service delivery targets within assigned areas
  • Must adhere to External Sales Disciplines, policies, procedural, regulatory and compliance requirements
  • Must ensure appropriate product and service solutions are provided without mis-selling
  • Must apply quality documentation, governance and controls in sales and service delivery
  • Must keep updated on regulatory requirements, business changes and sales standards/practices
  • Must effectively use and manage devices, resources, systems and software updates
  • Must conduct customer needs analysis and understand Absa products and customer needs
  • Must proactively resolve client queries, concerns and complaints
  • Must provide accurate sales activity, sales and service reporting and migration planning

Benefits

Comp & perks
  • Equal opportunity employer
  • Inclusive workplace
  • Reasonable accommodation during the recruitment process
  • Preference may be given to candidates from underrepresented designated groups, including persons with disabilities