Absa Group

Executive

• Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base
• Actively develop strong client relationships
• Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition
• Initiate changes to ABB Product by providing input into product development to better service clients
• Adhere to the bank's policies and procedures and ensure compliance
• Own the portfolio's risk management and understand the Bank's and clients' regulatory and compliance environments
• Improve ways of working by challenging the status quo
• Support an empowering climate within the team
• Share knowledge, experience, and best practice
• Provide constructive feedback as required

Relationship Executive – Premium

Cloud Engineer

• Design, deploy, and maintain AWS cloud infrastructure using best practices and well-architected principles
• Build scalable and highly available environments using EC2, ECS/EKS, Lambda, RDS, DynamoDB, S3, and CloudFront
• Implement networking architectures including VPCs, subnets, route tables, security groups, NACLs, VPNs, and Direct Connect
• Support hybrid and multi-account AWS environments
• Write and maintain Infrastructure as Code using AWS CloudFormation, Terraform, and AWS CDK
• Develop Python, Bash, and PowerShell automation scripts for provisioning, configuration, operational tasks, housekeeping, account baselining, and governance controls
• Build and maintain CI/CD pipelines for infrastructure deployment, configuration management, and controlled environment promotion
• Create reusable modules, templates, and libraries to standardise cloud environments
• Follow Git-based version control workflows
• Write clean, reusable, and well-documented infrastructure code
• Implement peer reviews and testing for infrastructure code
• Embed security, compliance, and least-privilege principles in code
• Implement AWS security practices including IAM roles and policies, encryption, and key management
• Enforce governance controls using AWS Organizations, Control Tower, SCPs, and account baselining
• Support compliance requirements including audit readiness, logging, monitoring, and access controls
• Work with security teams to remediate vulnerabilities and risks
• Monitor system performance, availability, and cost using CloudWatch, AWS Config, and third-party monitoring tools
• Troubleshoot incidents, perform root-cause analysis, and implement preventive measures
• Implement backup, disaster recovery, and business continuity strategies
• Participate in on-call or operational support rotations where required
• Monitor and optimize AWS usage and costs using cost allocation tags, budgets, and cost-explorer tools
• Recommend right-sizing, reserved instances, savings plans, and architectural improvements to reduce spend
• Provide cost transparency and reporting to stakeholders
• Work closely with application teams, DevOps, security, and architecture teams
• Provide cloud engineering support to developers and solution architects
• Contribute to cloud standards, patterns, and reference architectures
• Produce documentation and knowledge-sharing material

AWS Developer, Engineer

SDET

• Design, develop, and maintain scalable UI and API automation frameworks
• Create and execute automated regression, functional, integration, and end-to-end test suites
• Analyze requirements and prepare comprehensive test scenarios and test cases
• Perform API testing using REST Assured, Postman, or equivalent
• Automate web applications using Playwright
• Develop reusable automation components, utilities, and test data solutions
• Integrate automated tests with CI/CD pipelines using Jenkins, GitHub Actions, GitLab CI, or Azure DevOps
• Perform cross-browser and parallel test execution
• Investigate automation failures, identify root causes, and work with developers to resolve defects
• Participate in code reviews and follow automation coding standards
• Implement reporting, logging, screenshots, and failure diagnostics within automation frameworks
• Contribute to test strategy, automation architecture, and continuous improvement
• Mentor junior QA engineers
• Work in Agile/Scrum teams and participate in sprint planning, refinement, reviews, and retrospectives

Automation Test Engineer

Business Analyst

• Manage capital planning, reporting and optimisation across 10 subsidiaries in 9 African markets
• Review and challenge entity capital plans, escalating material movements, emerging risks and capital adequacy concerns
• Consolidate subsidiary capital plans for monthly actual reporting and forecasting cycles
• Produce monthly management information and analytics for capital adequacy monitoring
• Monitor capital utilisation, capital use, returns profiles and performance against approved plans
• Prepare and present capital management reports to treasury, risk, capital management and other governance committees
• Maintain capital management reporting, dashboards and analysis
• Monitor capital adequacy positions, foreign currency risks and emerging risks affecting subsidiary resilience
• Support Country ALCOs, ICAAP, Recovery and Resolution Planning, stress testing and ACS buffer-setting activities
• Review Single Borrower Limit excess requests and surplus capital retention proposals
• Manage dividend payment timelines, approvals and cashflow coordination
• Support recapitalisation activities through capital instruments and equity injections
• Analyse and recommend improvements to return on equity, capital efficiency and balance sheet optimisation
• Conduct peer analysis and benchmarking
• Coordinate Cost of Equity setting and monitor returns against Cost of Equity hurdles
• Collaborate on regulatory capital submissions, reconciliations, sign-offs and BA610 capital reporting
• Build relationships with Treasury, Finance, Risk and Business stakeholders
• Enhance capital management frameworks, methodologies and reporting capabilities

Capital Management Analyst

Operations

• Handle global and local custody operations
• Process client trade and corporate action instructions on the securities system
• Ensure settlement of trades and corporate actions by the due date
• Maintain and record transactions accurately and on time
• Ensure clients receive error-free custody reporting
• Reconcile client entitlements for cash dividends, bonus issues and rights issues
• Collect income entitlements and cash dividends promptly
• Maintain records of corporate events
• Perform daily securities and cash reconciliation
• Manage the securities system dashboard and ensure daily deliverables are met
• Liaise with Global Markets for FX rates booking and confirmation for client trades and fund repatriation
• Liaise with bank commercial operations for cash processing
• File all documents used in the course of work
• Respond to clients on custody-related operational matters
• Follow up with clients until issues are resolved
• Proactively prevent settlement delays or failures
• Provide market information to clients as requested under the SLA
• Participate in product risk reviews and provide input
• Monitor and report operational risk events
• Contribute to cost minimisation and identify revenue opportunities
• Ensure all activities comply with regulatory requirements, risk frameworks and internal policies

Custody Operations Officer

Customer Support

• Deliver exceptional retail business performance through customer servicing, sales origination, lead generation and transactional processing in a branch
• Manage customer experience and resolve complaints proactively
• Promote and sell products and services to grow market share
• Demonstrate advanced product and digital knowledge
• Perform cashiering duties, resolve customer inquiries and complete branch operations duties
• Promote remote and digital channels
• Develop and implement sales strategies, deepen product penetration, cross-sell and acquire new-to-bank clients
• Conduct agreed sales meetings and phone calls
• Manage complaints in accordance with policies and turnaround requirements
• Undertake cashier duties, cash evacuation and till balancing
• Process mailing, debit cards, cheque books, manager’s cheques, standing orders, account openings, account updates, funds transfers and statements
• Ensure compliance with regulatory requirements, Absa policies and risk frameworks
• Work with the retail branch team and provide cover for other customer service advisors/tellers
• Agree performance objectives and pursue self-development
• Perform other duties assigned by management as required

Customer Service Advisor

Learning and Development

• Shape and enable strategic learning and development strategies, capability-building plans and governance practices
• Partner with People Leads, People Partners and Cluster LLT Leads on L&D and talent management components of the People Agenda
• Provide L&D expertise and insight at senior business meetings
• Act as consultant and broker between the business, People Partners and L&D services
• Lead and programme-manage bespoke learning and development interventions aligned with business goals
• Manage objectives, outcomes, communications, embedding practices, timescales, budgets and ROI expectations
• Guide L&D Partners in developing business-aligned learning and development plans
• Build client relationships and identify L&D intervention opportunities
• Manage budgets and maximise internal learning solutions while optimising external spend
• Embed the L&D demand model and facilitate or source facilitators for team events
• Ensure quality learning plans are delivered within agreed time, cost and quality parameters
• Source subject matter experts to support learning delivery
• Evaluate learning solutions and apply ROI frameworks for continuous improvement
• Research external best practices and develop innovative solutions
• Review and rationalise the supplier base
• Maintain internal and supplier relationships while adhering to governance frameworks
• Build an external L&D network and monitor leading practices and market trends
• Analyse data and modelling to identify trends and insights supporting business outcomes
• Align innovation with cluster and division needs and create solutions where standard products are insufficient
• Monitor consistency and harmonisation of policies and solutions
• Balance team resources and develop a high-performing team through performance development and coaching
• Determine team development needs and ensure training is budgeted and executed
• Interview and recruit team members
• Approve leave requests and create leave plans
• Initiate disciplinary processes and resolve team grievances when required

Senior Manager – Learning & Development

Product Manager

• Implement and lead delivery of strategic products
• Ensure the business remains at the leading edge of technology
• Contribute across the technology stack, including databases, development infrastructure supporting continuous deployment, and native apps
• Remain abreast of industry standards to identify new product opportunities
• Continuously review product processes to identify real and potential risks
• Review product processes to identify enhancements
• Manage relationships with critical stakeholders, including technology, operations, and channels, to ensure optimal end-to-end product delivery

Senior Product Manager – Core Transactional VAS

Manager

• Manage Home Loans collections risk strategies within South Africa
• Develop, implement and monitor payments, collections and recoveries strategies to achieve impairment rates within risk appetite
• Manage leading-edge payment and collection strategies in Home Loans
• Develop and manage collections and high-risk account management strategies using scoring techniques, including implementation ownership for TRIAD and collections scorecards
• Review and optimize Home Loans forbearance strategies to maximize recoveries while rehabilitating customers
• Participate in setting and designing incentive programmes for Collections Operations and External Debt Collectors
• Set and design payment solutions across DebiCheck, RMS and other payment types
• Maintain end-to-end credit collections strategy documentation
• Develop strategy and policy tests to challenge and enhance current strategies
• Adjust credit collections strategies based on macroeconomic expectations and stressed events
• Ensure management information monitors strategy performance and implementation adherence
• Complete portfolio reviews and recommend actions to improve portfolio performance
• Ensure collections strategy systems are fit for purpose and specify enhancements
• Coordinate collections activities with Business Units, Risk, Technology and Operations teams
• Support impairment targets and Loan Loss Rates through proactive credit-risk analysis and guidance
• Report strategy performance and trends to the Head: Home Loans Collections and Recoveries Strategy, Operations Manco, Home Loan Exco and relevant committees
• Build a performance and customer-focused culture aligned with RBB objectives
• Manage performance development plans, develop colleagues, support recruitment, succession planning and employee relations
• Ensure an optimal control environment balancing collections activity, customer experience and financial performance

Senior Manager – Credit Risk Strategy, Home Loans

Administration

• Support end-to-end administration and coordination of annual pay review and bonus cycles
• Administer reward programmes and compensation processes according to approved policies and procedures
• Execute and validate reward-related transactions, incentive payments and compensation changes
• Produce operational reporting and maintain governance documentation
• Perform reconciliations and support audit and compliance requirements
• Resolve reward queries and coordinate reward communications
• Maintain reward knowledge content and information resources
• Manage reward exception administration, including tracking, reporting, escalation and governance support
• Coordinate remuneration surveys and benchmarking activities, including data preparation, submissions and vendor liaison
• Provide first-line support for reward systems, data management, testing, issue resolution and continuous improvement
• Support vendor management, service delivery monitoring, operational administration and stakeholder coordination
• Support executive remuneration and Director Emoluments processes through secure administration, governance controls, reconciliations and audit support
• Analyse reward data and operational trends to identify process improvements and enhance service effectiveness and colleague experience

Reward Administration Specialist

Consultant

• Assist in managing and executing Absa’s strategic Mergers and Acquisitions agenda and ensure governance and control
• Develop and manage the group’s strategic M&A agenda with senior management
• Build relationships with internal and external stakeholders
• Provide market coverage by business segment and geography
• Evaluate acquisition, disposal and joint venture business cases
• Prepare valuations
• Oversee due diligence and smooth execution of transactions
• Develop final acquisition, disposal and JV business cases
• Lead deal structuring from start to finish
• Negotiate key terms and legal documentation submitted to the client
• Manage offer and bidding processes
• Oversee preparation of announcements
• Manage Conditions Precedent resolution and oversee completion processes
• Establish and manage deal teams and insider lists
• Select, engage and manage advisors
• Implement Confidentiality Agreements
• Manage internal approval processes for acquisitions, disposals and joint ventures
• Perform M&A evaluation support for Absa’s Group Investment Committee
• Communicate activity developments to relevant internal and external stakeholders
• Maintain relationships with business partners, including delivery channels, group marketing and group communications
• Provide required management information to business partners
• Perform other reasonably assigned duties

Corporate Development Consultant

• Design, develop, and maintain backend applications, APIs, and microservices
• Build scalable and secure enterprise-grade solutions using modern development frameworks
• Develop and maintain RESTful APIs and integration services
• Implement application security controls and secure coding practices throughout the software development lifecycle
• Troubleshoot and resolve production incidents and application defects
• Contribute to solution design and technical architecture discussions
• Develop cloud-native and containerized applications
• Ensure systems are scalable, resilient, performant, and maintainable
• Participate in code reviews and enforce coding standards
• Build and maintain CI/CD pipelines for automated software delivery
• Integrate security controls into development and deployment processes
• Collaborate with DevOps and Security teams on infrastructure-as-code and deployment automation
• Monitor application performance and support operational excellence
• Develop and maintain unit and integration tests
• Support automated testing and quality assurance frameworks
• Ensure code quality through peer reviews, static code analysis, and test coverage metrics
• Participate in release management and deployment activities
• Deploy and manage applications in cloud environments
• Utilize container technologies for application packaging and deployment
• Support cloud-native platform modernization initiatives
• Collaborate with Product Owners, Business Analysts, Architects, QA Engineers, and developers
• Participate in Agile ceremonies including sprint planning, stand-ups, retrospectives, and backlog refinement
• Provide technical documentation and knowledge sharing across teams

Digital Solutions Analyst

Growth Marketing

• Optimise the profit and economic value of Growth Business key account client portfolios
• Originate new clients
• Cross-sell to the existing client base
• Service clients according to the segment CVP
• Maintain primary ownership of a portfolio of Growth Account clients, differentiated by client-base complexity
• Develop strong client relationships
• Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition
• Initiate changes to ABB Product by providing input into product development
• Own portfolio risk management
• Improve ways of working by challenging the status quo
• Support an empowering climate within the team
• Share knowledge, experience and best practice
• Provide constructive feedback as required