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Absa Group

Sales Consultant – External

Absa Group

. Pursue sales growth, service delivery competitiveness, and individual performance targets for the allocated external sales portfolio .

Posted 11/10/2026full-timeCape Town • South AfricaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in sales growth and service delivery within the banking sector, focusing on client engagement, relationship building, and compliance with regulatory standards. Proficient in conducting customer needs analysis and delivering tailored solutions to enhance client satisfaction and achieve sales objectives.

Highest-signal resume keywords
Sales GrowthClient EngagementRegulatory ComplianceCustomer Needs AnalysisRelationship Building

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales Target AchievementCross-SellingSales Activity PlanningService ReportingProcess Efficiency Identification
Soft Skills
Problem ResolutionCollaborationTime ManagementCommunicationNetworking
Tools & Technologies
Sales Management SystemsCustomer Relationship Management SoftwareReporting ToolsBanking Software
Certifications & Qualifications
Bachelor's Degree in Banking
Industry Keywords
Inclusive BankingB2C SalesWorkplace BankingSales StandardsGovernance and Controls

About the role

Key responsibilities & impact
  • Pursue sales growth, service delivery competitiveness, and individual performance targets for the allocated external sales portfolio
  • Support collaborative sales activities across relationship banking, business bank, and corporate bank
  • Plan and conduct customer education on Absa’s value proposition
  • Represent Absa in external sales engagements, workplace banking schemes, public forums, major events, and festivals
  • Identify sales and cross-sell opportunities and partner with colleagues across branches, business units, and regions
  • Build networks and relationships to generate leads and increase Absa visibility
  • Achieve sales objectives for Inclusive Banking, Entry Level, and Bulk Acquisition Sales in the B2C environment
  • Deliver sales and service targets within assigned areas
  • Manage sales leads and convert them into business opportunities
  • Engage existing clients on new products, services, and migration strategies
  • Plan and execute sales activities, campaigns, time management, resources, and travel
  • Conduct customer needs analysis and enable end-to-end client solutions
  • Resolve client queries, concerns, and complaints, focusing on first-point-of-contact resolution
  • Participate in planned client visits and act as a brand ambassador
  • Monitor individual sales performance and support team performance
  • Identify process efficiencies, share best practices, and contribute to regional sales strategy
  • Prepare sales activity, service reporting, and migration planning

Requirements

What you’ll need
  • Bachelor's Degree: Banking
  • Must adhere to all policies, procedural, regulatory, and compliance requirements
  • Must effectively use and manage devices, resources, systems, and software updates
  • Must provide appropriate product and service solutions through quality consultations and avoid mis-selling
  • Must apply governance and controls in sales execution, including quality documentation
  • Must stay updated on regulatory requirements, business changes, and applicable sales standards/practices

Benefits

Comp & perks
  • Equal opportunity employer
  • Reasonable accommodation during the recruitment process
  • Inclusive workplace where everyone can thrive