Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Absa Group

Support Engineer – Commercial Lending Technology

Absa Group

. Provide overnight operational support across Commercial Lending applications and services .

Posted 11/9/2026full-timeSandton • South AfricaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Application Support and Production Support with a strong focus on Linux Administration, SQL, and incident management. Capable of performing log analysis, root cause analysis, and supporting batch processing in high-pressure environments.

Highest-signal resume keywords
Application SupportLinux AdministrationSQLIncident ManagementBatch Processing

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Linux Bash ScriptingLog AnalysisRoot Cause AnalysisMonitoring & AlertingServer MaintenanceChange & Release ManagementTechnical TroubleshootingProduction ReleasesOperational EfficiencyDisaster Recovery
Soft Skills
Strong Troubleshooting SkillsAnalytical SkillsTime ManagementPrioritisation SkillsStrong Communication
Tools & Technologies
AWS Cloud ServicesGitHTMLCSSJavaScriptPHPHadoopData WarehouseAutomationEnterprise Lending Platforms
Certifications & Qualifications
Bachelor's Degree in Information Technology
Industry Keywords
Production SupportSite Reliability EngineeringOperational GovernanceBatch Processing EnvironmentsService Restoration

Tech Stack

Tools & technologies
AWSCloudHadoopJavaScriptLinuxPHPSQL

About the role

Key responsibilities & impact
  • Provide overnight operational support across Commercial Lending applications and services
  • Monitor critical batch processing, interfaces, system health, and supporting infrastructure
  • Investigate and resolve production incidents and service disruptions
  • Perform log analysis and technical troubleshooting to identify root causes and restore services
  • Escalate complex issues to appropriate technical teams and vendors
  • Support batch recoveries, reruns, bulk updates, and ad hoc processing requests
  • Validate successful completion of processing activities and identify downstream impacts
  • Maintain operational records, incident logs, and shift handovers
  • Support server patching, maintenance, upgrades, and production releases
  • Assist with Linux administration, system monitoring, and storage management
  • Support security certificate renewals and certificate-related troubleshooting
  • Contribute to platform stability, performance improvement, and operational efficiency initiatives
  • Take ownership of incidents through investigation, resolution, and escalation
  • Conduct root cause analysis and recommend preventative measures
  • Identify recurring issues and opportunities for automation or process improvement
  • Collaborate with application, infrastructure, database, cloud, security, and vendor teams
  • Adhere to change, risk, security, and operational governance processes
  • Maintain operational documentation, support procedures, and technical knowledge articles
  • Support disaster recovery, service restoration, and operational readiness activities

Requirements

What you’ll need
  • 4+ years' experience in Application Support, Production Support, Site Reliability Engineering, Technical Support, or Operations Engineering
  • Experience supporting business-critical production applications
  • Experience monitoring and supporting overnight or batch processing environments
  • Practical Linux administration experience
  • Experience with Linux Bash scripting
  • Strong SQL and relational database knowledge
  • Experience performing log analysis and technical troubleshooting
  • Experience supporting server patching, scheduled maintenance, and production releases
  • Experience working within highly integrated enterprise application environments
  • Linux Administration
  • Linux Bash Scripting
  • SQL
  • Application Support
  • Incident Management
  • Production Support
  • Batch Processing
  • Log Analysis
  • Root Cause Analysis
  • Monitoring & Alerting
  • Server Maintenance
  • Change & Release Management
  • AWS Cloud Services, Git, HTML, CSS, JavaScript, or PHP, Hadoop/Data Warehouse environments, Automation and scripting, and Enterprise Lending Platforms are advantageous
  • Bachelor's Degree: Information Technology
  • Ability to work independently during overnight support periods
  • Strong troubleshooting and analytical skills
  • Structured problem-solving approach
  • Excellent time management and prioritisation skills
  • Strong communication and stakeholder engagement
  • Proactive identification of risks and operational issues
  • Ability to perform effectively under pressure

Benefits

Comp & perks
  • Equal opportunity employer
  • Inclusive workplace committed to diversity, equity, inclusion and belonging
  • Reasonable accommodation during the recruitment process