Account Manager – Emerging Growth

Absorb Software

. Increase net dollar retention through proactive upsells, cross-sells, and relationship management .

Posted 10/9/2026full-timeRemote • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client relationship management and revenue growth through upselling and cross-selling strategies. Proficient in creating client-facing documents and managing sales pipelines while collaborating with internal teams to drive product adoption.

Highest-signal resume keywords

Client Relationship ManagementRevenue Growth Through UpsellingSalesforce ExperienceStrong Verbal And Written Communication SkillsSaaS Sales Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Proposal CreationSales Pipeline ManagementAnnual Recurring Revenue ExpansionTime ManagementOrganizational Skills

Soft Skills

Outgoing NaturePersonable AttitudeStrong Team PlayerAbility To Thrive In Fast-Paced Environment

Tools & Technologies

SalesforceMS OfficeExcelPowerPoint

Industry Keywords

SaaSClient Contract RenewalsGlobal Client BaseAI-Driven Learning Platform

About the role

Key responsibilities & impact

Increase net dollar retention through proactive upsells, cross-sells, and relationship management
Lead client contract renewals, expanding Annual Recurring Revenue and strengthening partnerships
Identify, develop, and close new opportunities within assigned accounts
Create proposals, statements of work, and other client-facing documents
Build trusted relationships with key contacts and position Absorb as a strategic partner
Manage the sales pipeline and provide monthly and quarterly reporting
Become an expert in Absorb’s subscription models and guide renewal and expansion conversations
Participate in team meetings and collaborative sales-process projects
Partner internally with Customer Success, Support, Product, and Leadership
Stay current on product releases, training, and industry insights
Drive adoption and expansion of Absorb’s AI-driven learning platform for customers

Requirements

What you’ll need

Post-secondary degree (preferably in business or a related field)
1–2 years of experience successfully managing client relationships and driving revenue growth through upselling
Very strong time management and organizational skills
Very strong verbal and written communication skills
Outgoing and personable nature with a sales-driven attitude
Strong team player
Ability to thrive in a dynamic, fast-paced environment that changes constantly
SaaS or technology sales experience preferred
Experience working with a global client base preferred
Strong MS Office skills, primarily Excel and PowerPoint, preferred
Fluency in additional languages preferred
Experience with Salesforce and other industry tools preferred
Must be legally eligible to work in the country applied to without sponsorship
Successful candidates are subject to pre-employment background screening, including a criminal record check

Benefits

Comp & perks

Fully remote-first work with flexible work arrangements
Comprehensive health and wellness benefits
Retirement savings programs
Eligibility for two different bonus plans
Generous time off
Comprehensive medical and dental benefits based on country of location
New Hire Equipment Allowance
Monthly Flex Allowance
Career growth and internal mobility opportunities
Employee-driven DE&I programs