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Implementation Project Manager
Absorb Software. Own the end-to-end software implementation process for new clients, averaging 8 weeks, through phone, email, and virtual meetings .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Client Onboarding and Implementation, with a strong focus on Project Management and software training. Proficient in managing multiple projects, collaborating across departments, and delivering customized LMS training tailored to client needs.
Highest-signal resume keywords
Client OnboardingProject ManagementLMS TrainingRESTful API IntegrationsPMP Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software ImplementationRequirements GatheringData Import ToolsSaaS ConceptsProject Coordination
Soft Skills
Time ManagementCommunicationCollaborationProblem Solving
Tools & Technologies
Absorb LMSCRM IntegrationsHRM Integrations
Certifications & Qualifications
PMP Certification
Industry Keywords
E-LearningAdult LearningTraining Experience
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Own the end-to-end software implementation process for new clients, averaging 8 weeks, through phone, email, and virtual meetings
- Gather and document requirements, confirm project scope, and develop achievable timelines and program goals with clients
- Act as client partner and liaison for cross-departmental collaboration and resource management
- Support and implement additional products and integrations, including RESTful API and CRM/HRM integrations
- Provide in-depth LMS training, including best practices and workflows customized to client needs
- Manage a portfolio of projects while maintaining quality and coordinating multiple projects simultaneously
- Serve as the main client point of contact, project manager, guide, and educator during Absorb LMS rollouts
Requirements
What you’ll need- 4+ years in Client Onboarding or Implementation and Project Management, working in software implementations, or similar experience
- Previous training experience / software training experience
- Understanding of basic online/SaaS concepts
- Proven time management skills
- Project-oriented mindset
- Previous LMS admin or training experience (preferred)
- Knowledge of the adult learning and E-learning industry (preferred)
- PMP or formal project management experience (preferred)
- Previous experience working with data import tools (preferred)
- Must be able to show proof of legal eligibility to work in the country applied to without sponsorship
- Successful candidates are subject to pre-employment background screening, including a criminal record check
Benefits
Comp & perks- Fully remote-first work with flexible work arrangements
- Comprehensive health and wellness benefits
- Retirement savings programs
- Eligibility for two different bonus plans
- Generous time off
- Comprehensive medical and dental benefits based on country of location
- New Hire Equipment Allowance
- Monthly Flex Allowance
- Career growth and internal mobility opportunities
- Employee-driven DE&I programs