Senior Full Stack Developer, Genesys Cloud CX

ABT Atividades

. Develop and maintain web applications, APIs, and microservices .

Posted 11/7/2026contractSão Paulo • BrazilSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced expertise in developing and maintaining web applications, APIs, and microservices, with a strong focus on the Genesys Cloud CX platform and compliance with LGPD data protection laws. Capable of designing scalable architectures and implementing CI/CD pipelines while ensuring code quality and security.

Highest-signal resume keywords

Genesys Cloud CX PlatformREST API DevelopmentSOAP API DevelopmentNode.js, TypeScript, Python, GoAWS and Microsoft Azure

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Web Application DevelopmentMicroservices ArchitectureIntegration of Enterprise SystemsAutomated TestingCode Quality ToolsDocker and KubernetesPostgreSQL, MongoDB, RedisCI/CD PipelinesEvent-Driven ArchitectureInformation Security Compliance

Soft Skills

Technical LeadershipCross-Functional CollaborationProblem-Solving

Tools & Technologies

GitLab CI/CDDocker ComposeObservability PracticesAutomation Tools

Certifications & Qualifications

Genesys Cloud CertificationsAWS CertificationsAzure Certifications

Industry Keywords

Customer Experience PlatformsContact CenterCRMLGPD ComplianceData Security

Tech Stack

Tools & technologies

AngularAWSAzureCloudDockerElectronFlutterJavaScriptKubernetesMongoDBNode.jsPostgresPythonReactRedisSOAPTypeScriptVue.jsGo

About the role

Key responsibilities & impact

Develop and maintain web applications, APIs, and microservices
Design scalable architectures for cloud and containerized environments
Implement integrations with external platforms using REST and SOAP APIs
Develop solutions integrated with the Genesys Cloud CX ecosystem
Build omnichannel customer service, automation, and AI applications
Support cross-functional teams in adopting development best practices
Implement and manage CI/CD pipelines
Ensure code quality through automated testing, code reviews, and analysis tools
Monitor production environments using observability practices and metrics
Work with a focus on information security and compliance with Brazil’s LGPD data protection law
Participate in defining architectural standards and technical governance
Provide technical leadership for the development of scalable, secure, and highly available solutions, from architecture definition through production deployment

Requirements

What you’ll need

Advanced experience with the Genesys Cloud CX platform
Development and consumption of REST APIs
Development and consumption of SOAP APIs
Integration of enterprise systems
Knowledge of Node.js, TypeScript, Python, and Go (Golang)
Knowledge of React, Vue.js, Angular, Electron, and Flutter
Knowledge of PostgreSQL, MongoDB, and Redis
Knowledge of Docker, Docker Compose, and Kubernetes
Knowledge of AWS and Microsoft Azure
Knowledge of GitLab CI/CD, deployment pipelines, automated testing, and code quality tools (Lint)
Knowledge of LGPD, data security, authentication, authorization, and API protection
Senior-level profile with solid experience in software development, solution architecture, and complex integrations
Preferred qualifications: Genesys Cloud certifications; experience with Generative AI and conversational bots; event-driven architecture; mission-critical and highly available environments; AWS and/or Azure certifications; Contact Center, CRM, and Customer Experience platforms

Benefits

Comp & perks

Hybrid work
Contractor engagement (PJ)
Continuous learning environment and challenging projects
Professional growth opportunities