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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong capabilities in customer management, operational coordination, and quotation processing, with a focus on maintaining customer data and supporting sales activities. Proficient in collaborating with internal teams and external partners to ensure efficient handling of inquiries and commercial processes.
Highest-signal resume keywords
Customer ManagementQuotation ProcessingCRM SystemsSales SupportProcess Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quotation PreparationCost CalculationDeal TrackingContract ManagementSOWs
Soft Skills
Clear CommunicationOrganizational SkillsCollaborationStructured ApproachReliable Follow-Up
Industry Keywords
Commercial ProcessesVendor CoordinationProcurementCustomer InquiriesIT Topics
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Support Customer Management with day-to-day operational activities
- Handle customer inquiries in a structured and efficient manner
- Act as the operational interface between customers, Sales, and internal specialist departments
- Prepare, coordinate, and follow up on quotations for hardware, software, services, and cloud and security solutions
- Support pricing, cost calculation, and quotation processing
- Coordinate with internal teams
- Coordinate vendor and trading-related topics, such as deals, renewals, and commercial terms
- Collaborate with distributors and partners
- Support procurement and order processes
- Contribute to contract-related topics, including SOWs, contracts, tenant linking, and GDAP
- Maintain customer data, leads, and opportunities in the CRM system
- Support deal tracking
Requirements
What you’ll need- Initial experience in inside sales, sales support, or a comparable commercial role
- Structured and organized approach to work
- Ability to manage and maintain an overview of multiple topics simultaneously
- Enjoyment of process coordination and reliable follow-up
- Clear communication skills and willingness to collaborate with a range of stakeholders
- Good understanding of commercial processes
- Initial exposure to IT or technology topics is desirable
- Experience with CRM systems and quotation processes is desirable
Benefits
Comp & perks- Mobile work / remote work
- Full-time employment
- Professional and personal development
- Flexible, agile, and autonomous working environment
- Excellent working conditions
- People-focused employee experience
- Modern technologies
- Professional fulfillment in a technology-focused environment
