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abtis

Sales Service Manager

abtis

. Support Customer Management with day-to-day operational activities .

Posted 9/21/2026full-timeRemote • GermanyMid-LevelSenior💰 €30,000 - €45,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong capabilities in customer management, operational coordination, and quotation processing, with a focus on maintaining customer data and supporting sales activities. Proficient in collaborating with internal teams and external partners to ensure efficient handling of inquiries and commercial processes.

Highest-signal resume keywords
Customer ManagementQuotation ProcessingCRM SystemsSales SupportProcess Coordination

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Quotation PreparationCost CalculationDeal TrackingContract ManagementSOWs
Soft Skills
Clear CommunicationOrganizational SkillsCollaborationStructured ApproachReliable Follow-Up
Industry Keywords
Commercial ProcessesVendor CoordinationProcurementCustomer InquiriesIT Topics

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Support Customer Management with day-to-day operational activities
  • Handle customer inquiries in a structured and efficient manner
  • Act as the operational interface between customers, Sales, and internal specialist departments
  • Prepare, coordinate, and follow up on quotations for hardware, software, services, and cloud and security solutions
  • Support pricing, cost calculation, and quotation processing
  • Coordinate with internal teams
  • Coordinate vendor and trading-related topics, such as deals, renewals, and commercial terms
  • Collaborate with distributors and partners
  • Support procurement and order processes
  • Contribute to contract-related topics, including SOWs, contracts, tenant linking, and GDAP
  • Maintain customer data, leads, and opportunities in the CRM system
  • Support deal tracking

Requirements

What you’ll need
  • Initial experience in inside sales, sales support, or a comparable commercial role
  • Structured and organized approach to work
  • Ability to manage and maintain an overview of multiple topics simultaneously
  • Enjoyment of process coordination and reliable follow-up
  • Clear communication skills and willingness to collaborate with a range of stakeholders
  • Good understanding of commercial processes
  • Initial exposure to IT or technology topics is desirable
  • Experience with CRM systems and quotation processes is desirable

Benefits

Comp & perks
  • Mobile work / remote work
  • Full-time employment
  • Professional and personal development
  • Flexible, agile, and autonomous working environment
  • Excellent working conditions
  • People-focused employee experience
  • Modern technologies
  • Professional fulfillment in a technology-focused environment