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Acacium Group

Contract Coordinator – 6 Month FTC

Acacium Group

. Coordinate the end-to-end assessment process for Continuing Healthcare services .

Posted 10/15/2026full-timeStoke-on-Trent • United KingdomMid-LevelSenior💰 £26,520 per yearWebsite

About the role

Key responsibilities & impact
  • Coordinate the end-to-end assessment process for Continuing Healthcare services
  • Coordinate assessments, reviews and appeal meetings to agreed service levels and operational KPIs
  • Liaise with service users, families, clinicians, Integrated Care Boards and other stakeholders
  • Manage assessment bookings and progress cases
  • Obtain and manage required documentation, including care home and GP records
  • Act as the central point of contact for the service area
  • Provide updates and maintain stakeholder relationships
  • Prepare appeal documentation
  • Accurately record meeting minutes
  • Support efficient assessment delivery, patient flow and access to care and support

Requirements

What you’ll need
  • Experience working in a fast-paced administrative or coordination role with multiple competing priorities
  • Background in patient-facing roles or NHS administration helpful
  • Excellent communication and relationship-building skills
  • Ability to engage professionally with a wide range of stakeholders
  • Strong organisational and time management skills
  • Keen eye for detail and accuracy
  • Compassionate and resilient approach when supporting service users and families through challenging circumstances
  • Ability to work independently and contribute effectively as part of a wider team

Benefits

Comp & perks
  • Employer pension contributions
  • Life assurance
  • Healthcare benefits
  • Optional private medical insurance
  • Critical illness cover
  • Dental insurance
  • Healthcare cash plan
  • Holiday buy and sell
  • Gym scheme
  • Car scheme
  • Bike scheme
  • Technology voucher scheme
  • Season ticket travel loans
  • Discounted neurodevelopmental assessments for you and your loved ones
  • Instant discounts on shopping, travel, entertainment, dining, lifestyle and more through the benefits platform
  • Flexible working options and reasonable adjustments wherever possible