FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Patient Coordinator
Acacium Group. Contact service users following referral to promote the NHS diabetes prevention programme and carry out initial assessments .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and organizational abilities to effectively support service users in the NHS diabetes prevention programme. Proficient in managing appointments and records while providing empathetic telephone support to patients.
Highest-signal resume keywords
Customer Service ExperienceStrong Organisation SkillsEmpathetic ApproachMicrosoft Office ProficiencyTelephone Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Caring AttitudeConfidence Speaking on the Phone
Tools & Technologies
Digital Systems
Industry Keywords
NHS Diabetes Prevention ProgrammePatient SupportReferral Coordination
About the role
Key responsibilities & impact- Contact service users following referral to promote the NHS diabetes prevention programme and carry out initial assessments
- Provide ongoing support via inbound and outbound calls
- Help service users stay engaged and achieve the best possible outcomes
- Coordinate and manage programme bookings, appointments, waiting lists and service user records
- Guide GP-referred patients throughout their programme pathway
- Provide telephone support to patients participating in the NHS diabetes prevention programme
Requirements
What you’ll need- Customer service experience with confidence speaking on the phone
- Strong organisation and admin skills
- A caring, empathetic approach and passion for helping others
- Comfortable using Microsoft Office and other digital systems
- Ability to work Monday to Friday, 9:00am–5:00pm, with two late shifts per week and one Saturday shift per month
Benefits
Comp & perks- Employer pension contributions
- Life assurance
- Healthcare benefits
- 25 days’ annual leave plus Bank Holidays
- Holiday entitlement increasing with length of service
- Optional private medical insurance
- Critical illness cover
- Dental insurance
- Healthcare cash plan
- Holiday buy and sell
- Gym scheme
- Car scheme
- Bike scheme
- Technology voucher scheme
- Season ticket travel loans
- 24/7 wellbeing support for you and your immediate family
- Employee Assistance Programme
- Digital wellbeing app and mental, physical, social and financial wellbeing resources
- Discounted neurodevelopmental assessments for you and your loved ones
- Instant discounts on shopping, travel, entertainment, dining, lifestyle and more
- Fully funded professional qualifications through apprenticeship programmes
- Mentoring and coaching
- Leadership development programmes
- Online learning and development opportunities
- Career opportunities across the global organisation
- Long Service awards
- Exceptional performance and peer-to-peer recognition
- Two paid volunteering days each year
- Flexible working options and reasonable adjustments wherever possible