Patient Access Manager – Lead

Acadia Pharmaceuticals Inc.

. Lead execution of strategic and tactical initiatives across the PAM team .

Posted 10/9/2026full-timeRemote • United StatesSenior💰 $160,000 - $200,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading Patient Access Managers and executing strategic initiatives within pharmaceutical access and reimbursement. Proficient in cross-functional collaboration, performance management, and compliance with industry standards.

Highest-signal resume keywords

Leadership Experience in AccessReimbursement Processes KnowledgeCross-Functional LeadershipPerformance Metrics DevelopmentPatient Support Services Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Pharmaceutical AccessReimbursementPatient Support ServicesNational AccountsSpecialty PharmacyHUB OperationsPayer PolicyOperational WorkflowsPerformance ManagementData Analysis

Soft Skills

CoachingMentoringCommunicationPresentationOrganizational

Certifications & Qualifications

Bachelor's DegreeMBARNMSN

Industry Keywords

MedicareMedicaidCommercial PayersSpecialty DistributionRules of Engagement

About the role

Key responsibilities & impact

Lead execution of strategic and tactical initiatives across the PAM team
Coach, mentor, and develop Patient Access Managers across product, reimbursement, and payer expertise
Conduct routine field coaching visits and provide real-time performance feedback
Oversee hiring, performance management, corrective action, recognition, and promotions
Support onboarding and ongoing training of new PAMs
Serve as the primary escalation point for complex access challenges
Lead cross-functional teams to resolve coverage, reimbursement, distribution, and HUB-related issues
Ensure alignment and execution across Hub, specialty pharmacies, Trade, Distribution, and National Accounts
Translate corporate access strategy into actionable field execution plans
Partner with Sales Leadership, National Accounts, Market Access, Training, and HUB leadership
Represent the PAM team in cross-functional forums, business reviews, strategic planning, and launch readiness activities
Track, analyze, and communicate field insights on payer trends, workflow barriers, referral challenges, and customer needs
Develop and report performance metrics measuring team execution, quality, and impact
Manage territory alignment, operational workflows, and resource allocation
Ensure compliance with Acadia standards, policies, and Rules of Engagement
Foster inclusion, collaboration, accountability, and coaching within the PAM team

Requirements

What you’ll need

Bachelor’s degree required; advanced degree (MBA, RN, MSN) preferred
8+ years of experience in pharmaceutical access, reimbursement, patient support services, national accounts, specialty pharmacy, or related fields
Minimum 2–3 years of leadership experience in Access, Market Access, Patient Support, National Accounts, or Sales leadership
Deep knowledge of reimbursement processes including Medicare, Medicaid, commercial payers, specialty distribution, HUB operations, and payer policy
Demonstrated success in cross-functional leadership and leading without authority
Strong communication, presentation, organizational, and analytical skills
Ability to travel up to 60%

Benefits

Comp & perks

Competitive base, bonus, new hire and ongoing equity packages
Medical, dental, and vision insurance
Employer-paid life, disability, business travel and EAP coverage
401(k) Plan with a fully vested company match 1:1 up to 5%
Employee Stock Purchase Plan with a 2-year purchase price lock-in
15+ vacation days
13 -15 paid holidays, including office closure between December 24th and January 1st
10 days of paid sick time
Paid parental leave benefit
Tuition assistance