ACCA

Social Media Manager

• Manage the day-to-day social media presence of dozens of CMH-owned brands across Facebook, Instagram, and other applicable platforms
• Develop and maintain content calendars for multiple companies and locations
• Create, schedule, publish, and monitor social media content
• Maintain distinct brand voices and visual identities while following CMH marketing standards
• Engage with followers and respond to comments, messages, tags, and interactions
• Identify customer-service concerns and escalate them appropriately
• Coordinate with local managers and representatives to gather photos, promotions, community updates, employee highlights, and service content
• Identify seasonal topics, local events, social trends, and content opportunities
• Use Meta Business Suite, Business Manager, Ads Manager, and related tools for account management, publishing, engagement, and reporting
• Maintain account access, business information, naming conventions, and organization
• Track audience growth, engagement, reach, website traffic, and other performance indicators
• Provide reports and recommendations to improve social media performance
• Support paid media by creating and adapting graphics for Meta advertising campaigns
• Collaborate with marketing personnel, website developers, vendors, and local brand representatives
• Design logos and brand-identity materials
• Create direct-mail pieces, postcards, flyers, brochures, leave-behinds, business cards, promotional materials, and print collateral
• Produce social media graphics, advertisements, promotional images, infographics, templates, and campaign creative
• Create website banners, icons, service graphics, and other web assets
• Prepare production-ready files for print and digital use
• Work with vector and raster file formats and provide editable source files
• Resize and adapt creative for brands, platforms, placements, and screen sizes
• Maintain consistency in typography, color, imagery, logo usage, and visual identity
• Organize creative files and approved assets
• Coordinate with paid media, SEO, content, and web-development teams
• Manage revisions while meeting deadlines
• Report to the Director of Marketing

Social Media, Graphic Design Specialist