Account Director

Accela

. Manage and grow key accounts, ensuring customer satisfaction and long-term partnerships .

Posted 10/16/2026full-timeRemote • United StatesLead💰 $120,000 - $145,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing key accounts and driving sales growth through strategic planning and relationship building. Proficient in utilizing CRM software and sales tools to forecast accurately and achieve sales targets.

Highest-signal resume keywords

Sales Experience With Enterprise SoftwareAccount ManagementStrategic ThinkingLeadership SkillsCRM Software Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Target AchievementForecastingProposal DevelopmentMarket Trend AnalysisTerritory Planning

Soft Skills

Communication SkillsNegotiation SkillsCross-Functional CollaborationPresentation SkillsCustomer Satisfaction Focus

Tools & Technologies

CRM SoftwareSales Tools

Industry Keywords

Key AccountsBusiness DevelopmentCustomer RelationshipsRFP ResponsesEnterprise Software Sales

About the role

Key responsibilities & impact

Manage and grow key accounts, ensuring customer satisfaction and long-term partnerships
Identify and progress new business with top prospects
Develop and execute strategic account plans to achieve Sales targets
Own the sales pipeline to ensure consistent quarterly and annual quota achievement
Maintain and grow revenue from existing customers through selling and cross-selling solutions into new departments
Identify and build relationships with key decision makers
Understand business issues and opportunities to create high-value proposals focused on desired outcomes
Build comprehensive territory plans to secure new prospects
Work with Account Executives, providing leadership, guidance, and support
Collaborate with cross-functional teams to deliver exceptional customer and prospect experiences
Analyze market trends and customer and new business needs to identify opportunities
Maintain accurate forecasts and CRM records
Lead and contribute to RFP responses
Meet annual sales targets

Requirements

What you’ll need

Bachelor's degree in Business, Marketing, or a related field, or equivalent experience
5+ years of sales experience with enterprise software
Proven track record of meeting or exceeding Sales targets, and managing and growing key accounts
Prior experience in correctly qualifying new opportunities and accurately forecasting
Strategic thinking and ability to analyze data and market trends
Ability to identify gaps and growth potential
Excellent leadership, communication, negotiation, and presentation skills
Strong cross functional collaboration skills
Proficiency with CRM software and Sales tools
Ability to travel in excess of 50%

Benefits

Comp & perks

Commissions
Flexible time off
Comprehensive medical, dental, and vision plans
Family planning benefits
401(k) retirement savings plan with company match
Health savings account with company contributions
Flexible spending account
Life, accident, and disability coverage
Business travel insurance
Employee assistance programs
Other well-being benefits
Job accommodations upon request