Senior Consultant

Accela

. Lead structured requirements elicitation activities, including workshops, interviews, and working sessions with customer stakeholders .

Posted 10/27/2026full-timeRemote • United StatesSenior💰 $110,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business analysis and requirements elicitation, with a strong focus on developing and documenting business process flows and functional requirements. Proven ability to collaborate with cross-functional teams and stakeholders to ensure alignment and successful implementation of enterprise software solutions.

Highest-signal resume keywords

Business AnalysisRequirements ElicitationBusiness Process FlowsStakeholder FacilitationEnterprise Software Configuration

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Applicant Tracking System Keywords

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Hard Skills

Requirements DocumentationProcess ModelingUser StoriesConfiguration ManagementDefect TriageUAT PlanningSolution DesignTechnical Requirements CoordinationChange ControlProblem-Solving

Soft Skills

Strong CommunicationInfluencing StakeholdersAttention to DetailMentoringCollaboration

Tools & Technologies

AccelaEnterprise Software Solutions

Industry Keywords

Public SectorProfessional ServicesBig 5 ConsultingCross-Functional Workflows

About the role

Key responsibilities & impact

Lead structured requirements elicitation activities, including workshops, interviews, and working sessions with customer stakeholders
Facilitate discussions to uncover business goals, pain points, constraints, and success criteria
Document and validate functional and non-functional requirements, business rules, assumptions, and dependencies
Translate business requirements into implementation-ready artifacts such as process flows, requirements, and user stories
Develop current-state and future-state business process flows to identify inefficiencies, gaps, and improvement opportunities
Use business process flows to align stakeholders and guide solution design and implementation
Perform system configuration aligned to approved requirements and Accela best practices
Partner with technical, data, and integration teams to define and coordinate technical requirements and dependencies
Bridge business stakeholders and technical teams to ensure intent, constraints, and impacts are understood
Guide customers toward standard solutions and best practices while balancing business needs, scope, and technical considerations
Collaborate with Project Managers to manage scope, identify risks, and support decision-making
Support testing and validation activities, including UAT planning, defect triage, and resolution coordination
Contribute to go-live readiness by validating configuration completeness, business process alignment, and operational readiness

Requirements

What you’ll need

3-5 years’ experience in business analysis, requirements elicitation, and stakeholder facilitation within complex implementation projects
Experience developing and using business process flows (e.g., current-state and future-state) to facilitate stakeholder alignment and support solution design
Hands-on experience configuring enterprise software solutions based on discovery requirements
Demonstrated ability to coordinate effectively with cross-functional technical teams
Experience documenting requirements using industry-standard techniques such as process modeling, use cases, or user stories
Ability to think conceptually while maintaining attention to detail in configuration and documentation
Proven problem-solving skills with the ability to recommend practical, best-practice solutions
Strong written and verbal communication skills, with the ability to influence and guide both business and technical stakeholders
Experience working within defined project scope and supporting change control discussions
Comfort in operating in fast-paced, multi-stakeholder delivery environments
Previous professional services or consulting experience is desired; Big 5 consulting is a plus
Government or public-sector domain expertise is desired
Mentoring or coaching experience to other consultants is desired
Experience documenting and communicating cross functional workflows to support technical design and integration planning is desired

Benefits

Comp & perks

Annual bonus target (discretionary, based on company and individual goal achievement)
Flexible time off
Comprehensive medical, dental, and vision plans
Family planning benefits
401(k) retirement savings plan with company match
Health savings account with company contributions
Flexible spending account
Life, accident, and disability coverage
Business travel insurance
Employee assistance programs
Other well-being benefits