Senior Project Manager

Accela

. Ensure successful, on-time delivery of large and complex Professional Services implementations .

Posted 9/15/2026full-timeRemote • United StatesSenior💰 $140,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing large-scale Professional Services implementations, ensuring on-time and on-budget delivery while effectively collaborating with cross-functional teams. Proficient in project management methodologies and tools, with a strong focus on risk mitigation and stakeholder engagement.

Highest-signal resume keywords

Project ManagementCOTS Software ImplementationBudget ManagementJira ProficiencyStakeholder Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project Management PrinciplesRisk Mitigation StrategiesBudget-Burn ReviewsConfiguration Repository ManagementEnterprise-Class Software DeliveryAnalytical SkillsTechnical LiteracyImplementation TemplatesChange Order ManagementDependency Mapping

Soft Skills

Excellent CommunicationInterpersonal SkillsOrganizational SkillsAbility to Interact with CxO-Level Personnel

Tools & Technologies

JiraConfluenceMS-ProjectVisioGitHub

Industry Keywords

Professional ServicesTier-1 Government ClientsStakeholder ManagementProject Health MetricsImplementation Playbook

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Ensure successful, on-time delivery of large and complex Professional Services implementations
Identify key priorities, develop execution plans, and partner across the organization to deliver successful outcomes
Manage engagements from start to finish using standard project management principles
Lead project planning and budgeting
Mobilize and direct cross-functional project-team workstreams
Champion Statements of Work and convert scope changes into change orders
Drive on-time and on-budget project completion
Track project progress, variability, risks, assumptions, issues, dependencies, and project-health metrics
Develop and execute risk-mitigation strategies within defined escalation paths
Run weekly budget-burn reviews and report delivery and SLA metrics
Manage engagements in Jira using standard implementation templates
Maintain customer project records, dashboards, saved filters, environments, contacts, configuration decisions, go-live checklists, and retrospective notes
Contribute requirements for Jira, GitHub, and configuration-repository integration
Own go-live readiness reviews and defined handoffs to Customer Success and Support
Run lessons-learned reviews and improve the implementation playbook
Serve as the first point of project escalation and support executive steering committees
Track customer-side dependencies and escalate unresponsiveness or blocked configuration decisions
Lead collaboration across Consultants, Architects, PMO, Cloud Operations, Product, Support, and Partners
Coordinate dependency mapping, milestone alignment, and shared-risk visibility on joint Civic Platform and ePermitHub programs
Support new-business growth, proposal development, and budget estimation

Requirements

What you’ll need

5 years leading successful implementations of COTS software/platform-based solutions for Tier-1 government clients, or clear evidence of navigating slow, committee-driven stakeholder groups
5 years leading projects with $1M+ budgets, 12+ months’ duration, and more than one government department or group involved
Proven ability to manage multiple complex projects at various stages of delivery
Comfortable owning budget and burn, and having scope conversations directly with customers
Aptitude for understanding and applying new technologies and methodologies
BA or BS in a technical discipline, or similar technical degree program
Use of formal project management tools such as MS-Project and Visio
Working proficiency in Jira and Confluence, including building boards, dashboards, and saved filters
Strong technical background and previous experience delivering enterprise-class software
Technical literacy to read a configuration repository and workflow diagram without translation
Strong analytical skills and experience managing technical and project management issues
Strong organizational skills and ability to manage competing client demands
Ability to interact and communicate with CxO-level personnel
Excellent communication and interpersonal skills
Ability to travel up to 50% of the time

Benefits

Comp & perks

Annual bonus target (discretionary, based on company and individual goal achievement)
Flexible time off
Comprehensive medical, dental, and vision plans
Family planning benefits
401(k) retirement savings plan with company match
Health savings account with company contributions
Flexible spending account
Life, accident, and disability coverage
Business travel insurance
Employee assistance programs
Other well-being benefits