Site Reliability Engineer

Accela

. Monitor and maintain production cloud environments for availability, performance, scalability, and reliability .

Posted 10/6/2026full-timeRemote • United StatesMid-LevelSenior💰 $130,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in monitoring and maintaining production cloud environments, with a strong focus on Azure services, incident response, and operational efficiency. Proficient in implementing observability solutions and collaborating across teams to ensure service reliability and performance.

Highest-signal resume keywords

Site Reliability Engineering (SRE)Microsoft Azure Cloud ServicesAzure Kubernetes Service (AKS)Datadog Monitoring and LoggingIncident Response Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cloud OperationsInfrastructure OperationsProduction Cloud EnvironmentsRoot Cause AnalysisOperational RunbooksMonitoring SolutionsTroubleshootingData MovementPerformance MonitoringAutomation Implementation

Soft Skills

Analytical SkillsProblem-Solving SkillsWritten CommunicationVerbal CommunicationCollaboration

Tools & Technologies

Azure SQLAzure StorageAzure Front DoorDatadogSaaS Platforms

Certifications & Qualifications

Bachelor's Degree in Computer ScienceBachelor's Degree in Computer Engineering

Industry Keywords

Cloud MigrationsProduction ReleasesService DegradationOperational DocumentationCustomer Provisioning

Tech Stack

Tools & technologies

AzureCloudKubernetesSQL

About the role

Key responsibilities & impact

Monitor and maintain production cloud environments for availability, performance, scalability, and reliability
Build, configure, and optimize Datadog monitoring, logging, and alerting capabilities
Develop and maintain dashboards for platform health, resource utilization, and service performance
Configure and tune alerts to identify service degradation and operational issues
Support and optimize Azure infrastructure, including AKS, Azure SQL, Azure Storage, and Azure Front Door
Execute production releases, operational changes, and platform maintenance
Participate in and lead incident response activities
Diagnose and resolve production incidents across infrastructure, platform, and application components
Conduct root cause analysis and implement corrective and preventative actions
Maintain operational documentation, runbooks, and incident response procedures
Implement automation to improve operational efficiency and reliability
Provide Level 3 support for customer-reported incidents and service requests
Collaborate with Engineering, Professional Services, and Operations teams on complex technical issues
Meet SLAs for ticket response and resolution
Support customer provisioning, environment maintenance, platform upgrades, and cloud migrations
Support production-to-non-production data refreshes
Assist with database operations, troubleshooting, and data movement
Validate operational activities and maintain documentation and records
Support critical production activities outside normal business hours when required, including customer go-lives and cloud migrations

Requirements

What you’ll need

Bachelor's degree in Computer Science, Computer Engineering, or a related technical field
Minimum 3 years of experience in Site Reliability Engineering (SRE), Cloud Operations, DevOps, Infrastructure Operations, or a related role
Minimum 3 years of hands-on experience supporting production cloud environments
Experience administering and supporting Microsoft Azure cloud services
Hands-on experience with Azure Kubernetes Service (AKS), Azure SQL, Azure Storage, and Azure Front Door
Experience implementing and supporting monitoring, logging, and observability solutions using Datadog
Experience leading incident response activities, performing root cause analysis, and developing operational runbooks
Strong understanding of infrastructure and application performance monitoring, including compute, memory, storage, networking, and availability metrics
Experience supporting SaaS platforms in production environments
Strong troubleshooting, analytical, and problem-solving skills
Excellent written and verbal communication skills with the ability to collaborate effectively across technical and non-technical teams

Benefits

Comp & perks

Annual bonus target (discretionary, based on company and individual goal achievement)
Flexible time off
Comprehensive medical, dental, and vision plans
Family planning benefits
401(k) retirement savings plan with company match
Health savings account with company contributions
Flexible spending account
Life, accident, and disability coverage
Business travel insurance
Employee assistance programs
Other well-being benefits
Job accommodations available upon request