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Director of People Operations
Accelerate. Oversee the People Operations Department, team, and outcomes .
Posted 10/22/2026full-timeRemote • Massachusetts • United StatesLead💰 $95,000 - $145,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in overseeing People Operations, managing the complete employee lifecycle, and implementing employee engagement programs. Proficient in stakeholder management, legal compliance, and fostering inclusive practices within diverse teams.
Highest-signal resume keywords
People Operations ManagementEmployee Lifecycle OversightSHRM or HRCI CertificationStakeholder ManagementTalent Development Programs
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Employee Engagement ProgramsHR Metrics ReportingOnboarding ProcessesCompensation ManagementTalent ManagementData-Driven SolutionsLegal Investigations ManagementCareer Progression ProgramsStrategy DevelopmentProcess Optimization
Soft Skills
Attention to DetailAdaptabilityTeam LeadershipCommunicationCivic Engagement
Tools & Technologies
Digital Media PlatformsTikTokYouTubeInstagramFacebookFacebook MessengerPodcastsStreaming Shows
Certifications & Qualifications
SHRM CertificationHRCI Certification
Industry Keywords
People OperationsEmployee LifecycleEquity PracticesSocial ChangeBIPOC Engagement
About the role
Key responsibilities & impact- Oversee the People Operations Department, team, and outcomes
- Oversee the complete employee lifecycle for the Central Team and incubated partners, from onboarding through retention and offboarding
- Manage salary and compensation packages, growth plans, and promotion proposals
- Oversee onboarding for incoming staff
- Develop, implement, and manage employee engagement programs and initiatives aligned with organizational goals
- Streamline and optimize HR and People Operations processes and collaborate with cross-functional teams on standardized workflows
- Maintain knowledge of HR, talent management, employment law trends, best practices, regulations, and technologies
- Design and implement talent development and career progression programs
- Assess employee feedback and engagement survey results and implement data-driven solutions
- Prepare and present reports on HR metrics, initiatives, and accomplishments
- Serve as a thought partner for staff professional development and recommend training and resources
- Oversee staffing changes, staff transitions, and offboarding
- Manage legal investigations, accommodation processes, and sensitive HR matters
- Liaise and correspond with Partners to provide or request support
- Help advance the organization’s anti-racist goals and make programs more inclusive
- Serve as a resource to partner networks and facilitate learning sharing
- Take an entrepreneurial approach, learn new skills, and support department and Central Team needs
Requirements
What you’ll need- Hold or obtain SHRM or HRCI Certification
- Demonstrated commitment to social change, civic engagement with BIPOC and low-income communities
- At least 5 years of experience serving as the people manager for Manager-level full-time staff
- At least 5 years of experience leading a People Operations department
- Experience creating strategy aligned with a fast-paced environment and centering equity in its practices
- Stakeholder management skills in complex organizational structures
- Ability to work in a fast-paced, frequently changing startup environment
- Ability to lead hiring in high-change environments
- Ability to support a team through unexpected pivots
- Ability to work independently and as part of a remote team
- Attention to detail and ability to get things done
- Interest in digital media and platforms including TikTok, YouTube, Instagram, Facebook, Facebook Messenger, podcasts, and streaming shows
Benefits
Comp & perks- Flexibility for work and life, with a 40-hour workweek and flexible scheduling
- Health care with individual premiums fully covered and cost-share for dependents
- Vision and dental plans available at-cost to the individual
- 15 paid vacation days
- 6 paid holidays
- 3 paid floating holidays each year
- 7.5 paid sick days each year
- Professional development funds, renewed each fiscal year
- Cell phone and internet reimbursement
- Co-working reimbursement option
- 401K contributions and matching program available at the beginning of employment
- Annual office closure during the last week in December