Collector, Associate

Accendra Health

. Service customer needs by accurately billing customer accounts and assuring timely remittance .

Posted 9/21/2026full-timeRemote • United StatesJuniorMid-Level💰 $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in billing processes, including accurate account management and claims submission, while ensuring effective communication with customers and insurance companies. Proficient in medical terminology and skilled in utilizing ERP systems for documentation and follow-up.

Highest-signal resume keywords

Billing Account ManagementClaims SubmissionMedical TerminologyCustomer CommunicationERP System Documentation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Billing AccuracyClaims EditingHCPC CodesICD-9 CodesCash Flow Management

Soft Skills

Excellent Communication SkillsPleasant Phone EtiquetteAbility to Follow Instructions

Tools & Technologies

Microsoft OfficeMicrosoft WordMicrosoft Outlook

Industry Keywords

Patient BillingInsurance ClaimsCustomer CollectionAccount Integrity

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Service customer needs by accurately billing customer accounts and assuring timely remittance
Take immediate action on issues involving account integrity
Follow up with payers to facilitate uninterrupted cash flow
Answer questions from customers, clerical staff, and insurance companies
Identify and resolve patient billing complaints
Handle customer collection calls
Document activities in the ERP system accurately and timely
Ensure billing activity is handled correctly
Prepare and review clean claims for electronic or paper submission to various insurers
Provide feedback to the Group Team Lead regarding account issues
Contribute to specific objectives and outcomes as directed

Requirements

What you’ll need

Must possess excellent communication skills and the ability to practice proper phone and email etiquette
Skilled in answering a telephone in a pleasant and helpful manner
Ability to read, understand and follow oral and written instructions
Familiar with medical terminology and insurances HCPC/ICD-9 codes
Working knowledge of Microsoft Office, particularly Word and Outlook
Ability to evaluate and secure needed Rx’s, PA’s and medical justification to facilitate payment of claims
Ability to edit and resubmit claims for payment
Conducts routine tasks under clearly defined guidelines

Benefits

Comp & perks

Medical, dental, and vision care coverage
Paid time off plan
401(k) Plan
Flexible Spending Accounts
Basic life insurance
Short-and long-term disability coverage
Accident insurance
Teammate Assistance Program
Paid parental leave
Domestic partner benefits
Mental, physical, and financial well-being programs