Business Account Manager I

Access Credit Union

. Operate as the primary contact for assigned members, managing the relationship on behalf of the credit union .

Posted 10/7/2026full-timeWinnipeg • CanadaMid-LevelSenior💰 CA$77,608 - CA$94,988 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong interpersonal and communication skills while managing member relationships and providing tailored financial solutions. Possesses advanced knowledge of risk management and credit union products, ensuring compliance with regulations and effective decision-making.

Highest-signal resume keywords

Strong Interpersonal SkillsAdvanced Knowledge of Risk ManagementAnalytical and Problem-Solving SkillsAttention to DetailAdvanced Computer Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Credit AnalysisLoan ProcessingProduct KnowledgeDocumentation ManagementRegulatory Compliance

Soft Skills

Communication SkillsCustomer Service OrientationProfessionalismTime ManagementTeam Collaboration

Industry Keywords

Credit UnionFinancial ServicesRisk ManagementMember Relationship ManagementFraud Prevention

About the role

Key responsibilities & impact

Operate as the primary contact for assigned members, managing the relationship on behalf of the credit union
Resolve member problems and refer complex issues to the appropriate person or department
Keep current with market trends and share beneficial information with members and coworkers
Work directly with Loan Processors to ensure smooth administration of branch documentation
Retain and expand existing member relationships while pursuing new sources of business
Identify member needs and sell credit union products and services, including loans, mortgages, deposits, investments, accounts, lines of credit, and credit cards
Complete and analyze credit applications and make recommendations within established limits and procedures
Communicate terms and conditions of credit, deposit, and investment products and ensure suitability to member needs and risk tolerance
Provide clear loan, deposit, and investment instructions for completion of documentation
Control loan delinquency and maintain a systematic collection procedure for early identification of problem accounts
Collaborate with team members to achieve organizational and department objectives
Participate in meetings, planning, and training initiatives
Maintain knowledge of and adhere to policies and procedures on risk management, confidentiality, security, and fraud prevention
Perform other tasks and responsibilities assigned by the supervisor

Requirements

What you’ll need

Grade 12 diploma or equivalent
Business Administration or other post-secondary education is preferred
Strong interpersonal and communication skills, both verbal and written
Demonstrated desire to serve others in a friendly and professional manner
Attention to detail with high degree of accuracy
Ability to work in fast-paced environment and perform well under pressure
Strong analytical and problem-solving skills
Ability to prioritize using sound judgment to make timely and effective decisions
Strong knowledge of Access Credit Union’s products and services
Ability to follow standardized regulations
Advanced knowledge of risk management within the financial industry
Advanced computer skills
Willingness to be involved in community events while maintaining a professional image

Benefits

Comp & perks

100% company paid health benefits
Employer-matched pension plan
Continuing education
Career advancement opportunities within the credit union
Competitive compensation