Business Administrator I

Access Credit Union

. Greet members and potential members, responding to inquiries on basic credit union products and services .

Posted 9/17/2026full-timeWinnipeg • CanadaMid-LevelSenior💰 CA$41,505 - CA$50,769 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and the ability to manage member relationships effectively while adhering to risk management policies in the financial industry. Proficient in processing banking transactions and providing administrative support with a focus on accuracy and teamwork.

Highest-signal resume keywords

Customer Service ExperienceRisk Management KnowledgeBusiness Administration EducationInterpersonal Communication SkillsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Banking Transactions ProcessingBusiness Membership ManagementOnline Banking SetupTerm Deposit AdministrationReport DocumentationSales and Service Opportunity Identification

Soft Skills

Friendly Professional MannerAbility to Work Under PressureSound JudgmentTeam Collaboration

Tools & Technologies

Computer Proficiency

Industry Keywords

Credit Union ProductsFraud PreventionConfidentialityService ExcellenceBusiness Development

About the role

Key responsibilities & impact

Greet members and potential members, responding to inquiries on basic credit union products and services
Resolve member problems where possible and refer complex issues to the appropriate person or department
Process daily business banking transactions and administrative tasks
Refer members to appropriate staff members and departments
Open and maintain business memberships and accounts
Set up online banking and troubleshoot issues
Prepare bank confirmations
Administer and process term deposits
Solicit new members and foster business development through service excellence, product knowledge and teamwork
Provide administrative support and assistance to the Business Loan department
Process required reports and documentation accurately and meet deadlines
Manage member and branch-staff relationships on behalf of the credit union
Maintain knowledge of and adhere to policies and procedures regarding risk management, confidentiality, security and fraud prevention
Collaborate with team members to achieve organizational and department objectives

Requirements

What you’ll need

Grade 12 diploma or equivalent
Business Administration or other post-secondary education would be considered an asset
Previous customer service experience
Demonstrated desire to serve others in a friendly and professional manner
Ability to identify and willingness to act upon sales and service opportunities
Strong interpersonal and communication skills, both verbal and written
Attention to detail with high degree of accuracy
Ability to work in fast-paced environment and perform well under pressure
Ability to prioritize using sound judgment to make timely and effective decisions
Ability to follow standardized policies and procedures
Knowledge of risk management within the financial industry
Proficient computer skills

Benefits

Comp & perks

100% company paid health benefits
Employer-matched pension plan
Continuing education
Career advancement opportunities within the credit union
Competitive compensation