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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong project coordination and administration skills, with a focus on maintaining accurate project information and effective communication across diverse teams. Proficient in using translation management systems and operational tools to enhance efficiency and support project success.
Highest-signal resume keywords
Project CoordinationTranslation Management SystemsData ManagementClient CommunicationAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project AdministrationWorkflow ConfigurationMilestone TrackingReportingFile ManagementQuality ControlProcess ComplianceData Quality ImprovementExcel SkillsDocumentation Management
Soft Skills
Clear CommunicationOrganizational SkillsAdaptabilityOwnershipCross-Cultural Collaboration
Tools & Technologies
Translation Management SystemsWorkflow PlatformsReporting ToolsOperational ToolsAI-Enabled Solutions
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
LocalizationContent OperationsProject SupportCustomer ServiceStakeholder Management
About the role
Key responsibilities & impact- Support Project Managers, Senior Project Managers, and Program Managers with project and program coordination across multiple clients and workstreams
- Assist with project setup, task creation, workflow configuration, scheduling, handoffs, and milestone tracking
- Maintain accurate project information, client records, forecasts, trackers, dashboards, and operational data
- Prepare, verify, and distribute project instructions, reference materials, glossaries, style guides, and supporting documentation
- Coordinate communication with linguists, vendors, publishers, and other contributors
- Monitor project progress, deadlines, and outstanding actions, escalating concerns or potential delays
- Complete project administration, including purchase order processing, invoicing support, file management, status updates, reporting inputs, and documentation management
- Assist with quality-control activities, file verification, project checks, and process compliance reviews
- Use translation management systems, workflow platforms, reporting tools, automation capabilities, and AI-enabled solutions
- Respond to routine operational questions and route issues to appropriate stakeholders
- Collaborate with Project Management, Vendor Management, Engineering, Quality, Finance, and other internal teams
- Assist with client communications, meeting preparation, documentation, reporting, and follow-up actions
- Follow established workflows, client requirements, security practices, and operational procedures
- Identify opportunities to improve efficiency, reduce manual effort, improve data quality, and strengthen operational processes
- Take ownership of defined tasks and escalate concerns appropriately
- Build expertise in localization processes, project management, customer service, and Acclaro technologies
- Manage lower-complexity projects under defined guidelines and appropriate oversight, where appropriate
Requirements
What you’ll need- Communicate clearly, confidently, and professionally in written and spoken English
- 1+ years of experience in project coordination, administration, operations, customer service, localization, or a similar environment
- Bachelor's degree or equivalent professional experience
- Exceptional attention to detail
- Highly organized and able to manage multiple priorities while meeting deadlines
- Comfortable following established processes while adapting to changing priorities and business needs
- Able to take ownership of assigned responsibilities and follow through on commitments
- Able to identify issues, ask thoughtful questions, and seek guidance when needed
- Comfortable working with technology, systems, spreadsheets, and operational tools
- Able to work effectively across cultures, functions, and time zones
- Experience in localization, translation, content operations, project support, or customer service environments is advantageous
- Experience using translation management systems, workflow platforms, or project management tools is advantageous
- Strong Excel, reporting, or data-management skills are advantageous
- Experience supporting multiple stakeholders or concurrent projects in a deadline-driven environment is advantageous
- Experience preparing reports, dashboards, project documentation, or operational trackers is advantageous
- Fluency in one or more languages in addition to English is advantageous
Benefits
Comp & perks- Remote work
- Flexible PTO
- Healthy work-life balance
- Mentorship
- Development programs
- Clear pathways for advancement
- Bonuses
- Comprehensive medical plans
- Comprehensive retirement plans
- Regular recognition programs
- Supportive leadership
- Supportive, inclusive environment
- Global team collaboration
