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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in case management, including developing community support plans, evaluating individual progress, and ensuring compliance with MN Health Care Programs. Proficient in working with individuals with mental illness or disabilities, while maintaining strong communication and organizational skills.
Highest-signal resume keywords
Bachelor's Degree In Human ServicesLicensed Social WorkerCase Management ExperienceKnowledge Of MN Health Care ProgramsStrong Written And Oral Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Case-Note DocumentationService Agreement DevelopmentMnCHOICES AssessmentsCrisis ManagementAttention To Detail
Soft Skills
Independent WorkProcess OrientedFlexibility
Certifications & Qualifications
DHS Background CheckValid Driver's License
Industry Keywords
Community Support PlanMental IllnessDisability ServicesHennepin CountyWaiver Services
About the role
Key responsibilities & impact- Develop a community support plan and goals for each individual
- Manage a typical caseload of 40–45 individuals
- Assist individuals in accessing services and develop service agreements and case-note documentation
- Inform individuals or legal guardians about service options fitting their needs
- Meet one-on-one with each individual at least twice a year to evaluate progress and adjust needs
- Identify potential providers to guide individuals toward their goals
- Evaluate and monitor services identified in each plan
- Follow case management rule 185
- Comply with MN Health Care Programs for waiver services, including CADI, BI, EW, and DD
- Ensure MnCHOICES assessments are completed, individual plans are in place, and state systems are used as required
- Work with clients residing in Hennepin County
- Attend the hiring event and participate in same-day interviews for qualified candidates
Requirements
What you’ll need- Bachelor's Degree in Human Services, Social Work, Psychology, Sociology, or a related field
- Social Work degree holders expected to be currently licensed as a Social Worker as required by the Minnesota Board of Social Work
- OR Bachelor's degree in any other field with at least one year of experience working with individuals with a mental illness or disability
- Good written and oral communication skills
- Excellent at working independently and in crisis situations
- Comfortable with high-volume paperwork
- Attention to detail and process oriented
- Able to pass a DHS (Department of Health Services) background check
- Valid driver's license and clean driving record
- Reliable transportation
- Availability generally Monday–Friday during daytime hours, with flexibility based on program needs
- Full-time, non-exempt, 40 hours per week
Benefits
Comp & perks- $1500 New Hire Bonus paid in quarterly installments at 3, 6, 9, 12 months
- PTO
- 8 paid holidays
- Health, dental, vision, and life insurance
- No-cost short- and long-term disability insurance
- Retirement savings plan options
- Employee wellness program
- Tuition assistance program
- Career advancement
- Mileage reimbursement for providing direct services
- Positive, friendly work environment
- Competitive wage and benefit package
