Director

Accord

. Provide direct leadership over Accord's 245D-licensed Employment, Day Support, and Family Support programs.

Posted 11/10/2026full-timeSaint Paul • Minnesota • United StatesLead💰 $80,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading 245D-licensed programs, ensuring compliance with licensing requirements, and managing fiscal oversight. Proven ability to mentor leaders, develop programs, and utilize data-driven decision-making to enhance service delivery.

Highest-signal resume keywords

245D Program ManagementLeadership DevelopmentFinancial AcumenEHR Systems ProficiencyCommunity Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program DevelopmentBudgetingForecastingData AnalysisCompliance Management

Soft Skills

MentoringCollaborationCommunicationFeedback Provision

Tools & Technologies

GSuiteExcelEHR SystemsData Warehouse

Certifications & Qualifications

Minnesota Social Work License

Industry Keywords

Human ServicesDisability ServicesPerson-Centered PlanningEntrepreneurial Operating System (EOS)Funder Relationship Management

About the role

Key responsibilities & impact

Provide direct leadership over Accord's 245D-licensed Employment, Day Support, and Family Support programs.
Ensure services reflect community needs, adhere to best practice and evidence-based models, and remain fiscally viable.
Lead and develop the Managers of Employment, Day Support, and Family Support.
Maintain accountability for 245D licensing compliance, program-level fiscal oversight, and the leadership pipeline.
Report directly to the EVP, Integrator.
Model Accord's mission and values and apply the Entrepreneurial Operating System (EOS) and its tools.
Supervise managers and provide feedback, guidance, and resource support.
Plan, develop, implement, and grow existing and new 245D programs.
Measure and manage employee productivity using EHR, Data Warehouse, and other data tools.
Seek funding sources, maintain funder relationships, and use effective marketing strategies.
Prepare annual budgets, provide fiscal oversight, forecast, and authorize expenditures.
Gather and analyze qualitative and quantitative data to inform decisions.
Ensure processes comply with 245D licensing requirements, accreditation standards, laws, regulations, and administrative rules.
Promote person-centered planning and personal empowerment approaches.
Collaborate across teams to evaluate programs, policies, and procedures and recommend policy changes.
Coordinate with Quality & Training to identify and meet training needs.
Direct staff selection, training, supervision, performance management, and evaluation.
Mentor leaders and build leadership pipelines and succession plans.
Represent the agency to supported people, community partners, and external constituents.
Travel locally with limited overnight travel possible.
Perform other assigned duties.

Requirements

What you’ll need

Bachelor's Degree in a relevant human services field preferred.
Equivalent combination of education and relevant experience may be considered.
If you hold a Social Work degree, you are required to be licensed by the Minnesota Board of Social Work.
Minimum of 8 years of work experience in the field of human services working with people living with disabilities, including experience across multiple 245D program types (Employment, Day Support, Family Support, or similar).
Minimum of 5 years of experience in a supervisory or leadership capacity, including experience leading other leaders/managers (not only direct staff).
Demonstrated financial and business acumen, including budgeting, forecasting, and funder relationship management.
Proficient in GSuite, Excel, EHR systems, and third-party analytics.

Benefits

Comp & perks

Healthcare, dental, and vision coverage
Optional coverages
403b with employer match
Employer-paid basic life insurance
Employer-paid Short-Term disability
Employer-paid Long-Term disability
PTO
9 paid holidays + 1 floating holiday
Paid volunteer time
Employee wellness program
$2500 annual tuition assistance
Mileage reimbursement
PSLF-eligible employer
Opportunities for advancement within the company