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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in payroll processing, reconciliation, and compliance within finance and human resources. Proficient in utilizing multiple payroll and financial software systems to ensure accuracy and efficiency in payroll operations.
Highest-signal resume keywords
Payroll ProcessingData ReconciliationExcel ProficiencyCertified Payroll SpecialistFinancial Administration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payroll TransactionsEVV Payroll EntriesTimesheet Data ImportGarnishment CalculationsYear-End Payroll ReportingAudit DocumentationCross-System ReconciliationReporting QueriesBilling ProcessesData Validation
Soft Skills
Communication SkillsAttention to DetailTime ManagementCustomer ServiceInterpersonal Skills
Tools & Technologies
HHA ExchangeNetsmartUKGSmartphonesTabletsPersonal Computers
Certifications & Qualifications
Certified Payroll Specialist
Industry Keywords
Human Service Waiver ProgramsPayroll ProcessesBilling ProcessesInternal ControlsFinance Operations
About the role
Key responsibilities & impact- Manage workflow to ensure all payroll transactions are processed accurately and on time
- Complete EVV payroll entries and reconcile payroll between the EHR and payroll systems
- Import timesheet data from HHA Exchange into Netsmart for timely billing and coordination with Billing Specialists and Coordinators
- Import timesheet data into UKG to ensure payroll accuracy
- Validate data across HHA Exchange, Netsmart, and UKG before processing
- Identify and resolve missing hours, incorrect entries, and mapping issues
- Process garnishment calculations and manual checks
- Ensure proper taxation of employer-paid benefits
- Develop and maintain reporting queries or exports for payroll, billing, and finance operations
- Prepare year-end payroll reporting including W-2 and W-2c
- Maintain audit-ready payroll documentation
- Support resolution of billing and unit-utilization errors within EVV and EHR systems
- Collaborate with Billing, Finance, HR, and program leadership
- Review or create processes and policies to strengthen internal controls
- Perform cross-system reconciliations and support annual audits
- Respond to employee inquiries and resolve inquiries within one business day
- Provide technical guidance and training on payroll, EVV, and data-integration workflows
- Communicate with people supported, families, DSPs, internal teams, and external partners
- Contribute to process, workflow, system enhancement, and EVV program improvement initiatives
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor's Degree in Finance or Human Resources Degree or related field or 3-5 years experience administrative and payroll experience in either a finance or human resource required
- Certified Payroll Specialist credential preferred
- 2 years of training and/or experience in Excel, Payroll or Finance systems or financial administration required
- Proficient in multiple financial and/or payroll software platforms required
- Knowledge of payroll and billing processes in human service waiver programs preferred
- Proficient in connectivity, use, and troubleshooting of software across multiple systems including SmartPhones, tablets, personal computers, landline telephones, and other platforms preferred
- Ability to communicate technical information to non-technical people
- Strong verbal and written communication skills, including interpersonal skills with a focus on customer service and relationship-building
- Ability to multi-task and pivot based on workload
- Attention to detail and excellent time management skills
Benefits
Comp & perks- Healthcare
- Dental insurance
- Vision insurance
- Optional coverages
- 403(b) with employer match
- Employer-paid basic life insurance
- Employer-paid short-term disability
- Employer-paid long-term disability
- PTO
- 9 paid holidays + 1 floating holiday
- Paid volunteer time
- Employee wellness program
- $2500 annual tuition assistance
- Mileage reimbursement
- PSLF-eligible employer
- Opportunities for advancement within the company
