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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in person-centered case management for individuals with disabilities and mental health conditions, ensuring compliance with Minnesota regulations and effective service delivery. Proficient in developing individualized support plans, managing caseloads, and advocating for clients' needs within community resources.
Highest-signal resume keywords
Bachelor's Degree In Social WorkLicensed By Minnesota Board Of Social WorkCase ManagementStrong Written Communication SkillsExperience In Social Services
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Individualized Support PlansService Allocation ManagementDocumentation In Electronic Health RecordBudget ManagementMedicaid Eligibility MonitoringIncident ReportingCross-County TrainingClient AdvocacyCase StabilizationCompliance With Policies And Regulations
Soft Skills
CollaborationEmpowermentRole ModelingTraining And MentoringCommunication
Certifications & Qualifications
Social Work License
Industry Keywords
Person-Centered Case ManagementDisabilitiesMental Health ConditionsChronic IllnessCommunity ResourcesAccord PolicyMinnesota StatutesSocial Services AgencyTarget PopulationBilling Standards
About the role
Key responsibilities & impact- Provide person-centered case management services to individuals with disabilities, mental health conditions, chronic illness, or terminal/life-altering illness
- Manage temporary, complex, transitional, and turnover-related cases to ensure continuity and quality of care
- Correct incomplete case work and complete missing or unfinished tasks
- Advocate for supported individuals and help them achieve personal goals through community resources and empowerment
- Assist with new county transfers, including initial visits, service setup, support plans, and signature pages
- Support and shadow new employees and help develop their knowledge and skills
- Stabilize cases and discharge or reassign them once up to date
- Collaborate with individuals, families, guardians, employers, case managers, community providers, and other stakeholders
- Conduct face-to-face meetings at least twice per year and remote meetings as needed to assess wellness, needs, preferences, and abilities
- Develop, review, evaluate, and adapt individualized support plans and service allocations
- Monitor services, Medicaid eligibility, waiver status, and benefit continuity
- Manage budgets and authorize services while preventing duplication
- Manage an approximately 50-person caseload across multiple counties
- Attend required meetings and respond to communications within one business day
- Document services in the electronic health record/database within one business day
- Report incidents as a mandated reporter in accordance with Accord policy and Minnesota statutes
- Represent Accord professionally and serve as a positive role model
- Complete required training and comply with applicable policies and regulations
- Travel throughout the Twin Cities Metropolitan area to job sites and meetings
Requirements
What you’ll need- Bachelor's Degree in social work, nursing, psychology, sociology or a closely related field from an accredited four-year college or university; OR a bachelor’s degree from an accredited four-year college or university in another field AND one year of experience in the delivery of social services to the target population as a supervised social worker in a public or private social services agency
- If you hold a Social Work degree, you are expected to be licensed by the Minnesota Board of Social Work, as required
- Cross-county training to work across multiple counties
- Proven record of consistently exceeding minimum billing standards
- Strong written communication skills
- Ability to complete required documentation and paperwork within one business day
- Ability to comply with Accord policies, Minnesota rules and regulations, and contracted or funding-party requirements
- Ability to travel throughout the Twin Cities Metropolitan area; limited overnight travel possible
Benefits
Comp & perks- PTO
- 9 paid holidays
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- NO COST short & long-term disability insurance
- Retirement savings plan options
- Employee wellness program
- Tuition assistance program
- Career advancement
- Mileage reimbursement for providing direct services
- A positive, friendly work environment