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Analyst
Accredited Labs. Perform day-to-day IndySoft administration, including user accounts, roles, permissions, and routine configuration changes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in IndySoft administration and configuration, with strong skills in SQL for data management and integration. Proficient in developing documentation and training materials while effectively collaborating with cross-functional teams.
Highest-signal resume keywords
IndySoft AdministrationSQL Query WritingAPI IntegrationData ValidationMicrosoft Excel Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IndySoft ConfigurationData AnalysisData CleanupIntegration ConceptsRelational DatabasesPrintBuilder/LayoutBuilderTroubleshootingAutomation ScriptingCalibration SystemsETL Tools
Soft Skills
Attention to DetailProblem-SolvingCommunication SkillsProactive MindsetCuriosity
Tools & Technologies
NetSuiteSalesforceHubSpotMicrosoft OfficeAPIs
Industry Keywords
CalibrationMetrologyQuality ManagementManufacturingRegulated Environments
Tech Stack
Tools & technologiesETLPythonSQL
About the role
Key responsibilities & impact- Perform day-to-day IndySoft administration, including user accounts, roles, permissions, and routine configuration changes
- Assist with IndySoft system updates and upgrades and maintain consistent configurations across sites
- Configure templates, lists, events, workflows, equipment profiles, procedures, and reporting layouts using PrintBuilder/LayoutBuilder
- Assist with extracting, transforming, and loading data when integrating new locations onto the standard IndySoft configuration
- Run queries and reports to identify and clean duplicate, missing, or inconsistent data
- Support data validation, mapping, and cleanup during system changes and newly acquired lab onboarding
- Implement, monitor, and maintain integrations between IndySoft and applications such as NetSuite and Salesforce using APIs and integration tools
- Troubleshoot failed synchronizations, investigate data mismatches, and keep records aligned across systems
- Provide front-line support for IndySoft questions and issues and escalate complex problems as needed
- Develop and maintain documentation, how-to guides, and training materials
- Identify inefficiencies and recommend enhancements, customizations, or automation
- Report to the Manager of Applications and collaborate with Operations, Quality, Finance, and IT
Requirements
What you’ll need- Hands-on experience administering or configuring IndySoft
- 1–4 years of experience in a systems administration, business systems analyst, data analyst, or application support role
- Comfort working with relational databases and writing SQL queries to retrieve, analyze, insert, and update data
- Working understanding of how business applications connect and share data, including familiarity with APIs, imports/exports, or integration concepts
- Strong attention to detail and a methodical, accurate approach to data and configuration work
- Solid problem-solving skills and a proactive, curious mindset
- Strong written and verbal communication skills, with the ability to explain technical topics clearly to non-technical users
- Proficiency with Microsoft Office, particularly Excel (formulas, lookups, data cleanup)
- Bachelor's degree in Information Systems, Computer Science, Data Analytics, or a related field (nice to have)
- Experience with calibration, asset, or quality management systems beyond IndySoft (nice to have)
- Programming or scripting experience, particularly Python (nice to have)
- Experience administering or supporting NetSuite, Salesforce, or HubSpot (nice to have)
- Exposure to integration or ETL tools, middleware, or scripting for automating data tasks (nice to have)
- Familiarity with calibration, metrology, manufacturing, or other regulated environments (nice to have)
- Experience supporting data migrations or system rollouts across multiple sites (nice to have)
Benefits
Comp & perks- Health Insurance – Comprehensive medical coverage
- Dental Insurance – Preventive and restorative care
- Vision Insurance – Exams, glasses, and contacts
- 401(k) with Company Match – Retirement savings with employer match
- Company-Paid Life Insurance – Fully covered life insurance
- Paid Time Off (PTO) – For balance and rest
- Paid Holidays – Company-recognized holidays
- Company-Provided Equipment – All technology and tools needed for success