Accredited Labs

Analyst

• Perform day-to-day IndySoft administration, including user accounts, roles, permissions, and routine configuration changes
• Assist with IndySoft system updates and upgrades and maintain consistent configurations across sites
• Configure templates, lists, events, workflows, equipment profiles, procedures, and reporting layouts using PrintBuilder/LayoutBuilder
• Assist with extracting, transforming, and loading data when integrating new locations onto the standard IndySoft configuration
• Run queries and reports to identify and clean duplicate, missing, or inconsistent data
• Support data validation, mapping, and cleanup during system changes and newly acquired lab onboarding
• Implement, monitor, and maintain integrations between IndySoft and applications such as NetSuite and Salesforce using APIs and integration tools
• Troubleshoot failed synchronizations, investigate data mismatches, and keep records aligned across systems
• Provide front-line support for IndySoft questions and issues and escalate complex problems as needed
• Develop and maintain documentation, how-to guides, and training materials
• Identify inefficiencies and recommend enhancements, customizations, or automation
• Report to the Manager of Applications and collaborate with Operations, Quality, Finance, and IT

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