Managed Repair Large Loss Specialist

. Manage reconstruction, fire mitigation, restoration, and property repair assignments throughout the claim lifecycle .

Posted 9/25/2026full-timeRemote • United StatesMid-LevelSenior💰 $60,000 - $65,000 per yearWebsite

Key responsibilities & impact

Manage reconstruction, fire mitigation, restoration, and property repair assignments throughout the claim lifecycle
Manage large-loss and complex property claims, including losses exceeding $50,000
Serve as the primary contact for insureds, contractors/vendors, and carrier partners
Coordinate repair activity from initial assignment through completion
Provide timely updates, documentation, and follow-through
Monitor file progress, aging, open tasks, response timelines, and SLA requirements
Review scopes, estimates, invoices, and repair documentation for accuracy and completeness
Collaborate with contractors, project managers, carrier partners, and internal teams to resolve barriers, delays, documentation gaps, scope discrepancies, scheduling conflicts, quality issues, and SLA risks
Communicate file status, documentation requests, estimate reviews, scheduling, repair progress, customer concerns, and next steps through phone, email, system documentation, and other business channels
Apply restoration, reconstruction, mitigation, and property claims expertise to support successful claim outcomes
Identify opportunities to improve file handling, communication, customer experience, and repair process efficiency
Maintain working relationships with insureds, vendors, carrier partners, coworkers, and leadership
Perform other duties as assigned

What you’ll need

Bachelor’s degree or equivalent combination of education and experience preferred
Active insurance adjuster license(s) with a minimum of three years of applied experience in property restoration, reconstruction, mitigation, or property claims preferred
Experience managing reconstruction, mitigation, restoration, or property repair files, preferably complex and large loss assignments
Strong understanding of property restoration and repair processes, contractor coordination, estimating, invoicing, claim documentation, and file management
Ability to communicate clearly and professionally with insureds, vendors, carrier partners, and internal teams
Strong negotiation, problem-solving, organization, and follow-up skills
Proficiency with Microsoft Office applications and business systems used for documentation, communication, and file management
Xactimate and XactAnalysis experience preferred
Ability to work a flexible schedule, including evenings, weekends, catastrophe events, and other high-volume operating periods, as required

Comp & perks

Incentives in addition to base salary
Flexible schedule, including the ability to work evenings, weekends, catastrophe events, and other high-volume operating periods as required
Community-focused and compassionate company culture